Customer Service / Dispatcher - Concrete Manufacturing

Branscome · branscome.com

Williamsburg, VA, United States Full-time 12 days ago
Workplace
On-site
Location
Williamsburg, VA, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Job Title:  Dispatcher for Concrete Manufacturing

Department:  Concrete Manufacturing

Reports to:  Concrete Operations Manager

Major Role and Purpose:

* Assists with scheduling and dispatching of ready-mix trucks (company and hired).

Description of Duties:

* Provide oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner. * Receive and maintain communications with crews regarding job status, problems, customer satisfaction, payment, etc. * Assign drivers to trucks and provide accurate directions to pickup and delivery facilities. * Maintain the control board for accuracy. * Answer phones in a professional manner. * Assists customers in materials purchasing. * Track daily activities of trucks and generates operational report. * Perform all other duties deemed necessary or assigned by supervisor.

Education:

* High School Diploma

Work Experience:

* Minimum 3 years’ experience. * Must have general knowledge of highway systems in the region. * Must be able to work well under pressure. * Knowledge of GPS technology and Microsoft Office * Excellent communication and organization skills * Familiar with truck and highway construction activities

Skills Required:

* Clerical/Organizational. * GPS Technology. * Microsoft Office Applications.

EOE/M/F/Disability/Vet

About Branscome:

OUR COMPANY

For more than 60 years in Virginia, our crews have been safely delivering the infrastructure that our communities are built on. We take immense pride in building the things that you can see, but also those you can’t. Camaraderie in the field, with our clients, and out in the community is the spirit that drives our dedication and commitment to excellence.

Branscome’s vertically integrated services provide a streamlined end-to-end scalable solution for our customers. It’s the satisfaction of a job well done recognition of team effort and the delight of our customers that keep us creating infrastructure and connecting people.

OUR TEAM

When you work for Branscome, you join our innovative team in completing the area’s most important large-scale, fast-track projects. You help us provide excavation, site work, underground utilities, asphalt paving, ready-mix concrete, and more to a slew of satisfied clients, including VDOT, Norfolk International Terminal, numerous local governments, private developers, and corporate entities. At Branscome, workers take pride in their work and inspire each other with their teamwork, innovation, and enthusiasm. This attitude of excellence generates the superior customer service that Branscome is known for.

Branscome benefits include health, dental, vision, life insurance, paid time off, retirement savings and professional development.

EQUAL EMPLOYMENT OPPORTUNITY

When you work for Branscome, you join our diverse, innovative team. Our differences breed the ideas which fuel our success. Every aspect of our relationship with current and potential employees is free from discrimination and harassment based on race, color, religion, sex, national origin, age, genetic information, disability, veteran status, sexual orientation, gender identity, or any other category protected by applicable law. This pertains not only to initial employment and working conditions but also to all actions affecting hiring, promotions and transfers, training (including apprenticeship and pre-apprenticeship when required), compensation, benefits, and termination of employment. Adherence to this policy and compliance with the law is expected of all employees.

If you need assistance completing the online application process, please contact the Human Resources department at (757) 229-2504.

About Customer Support jobs in the United States

Open jobs
1,755 open Customer Support jobs in the United States, 311 of them posted in the last 7 days. See all Customer Support jobs in the United States
Typical advertised pay
$45,000 – $74,000 a year for the middle half of the 517 job ads from 330 employers that state a salary in US dollars (median $53,000). This is base pay as advertised, not total compensation. Customer Support salary in the United States

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