About the role
Tech stack:
* Appian (BPM / Case Management Platform)
* Microsoft Azure (integration, cloud services)
* Azure DevOps / Jira (Agile delivery and backlog management)
* Process modelling tools (e.g. Visio, Signavio, BPMN tools)
* M365 Suite (Teams, SharePoint, Excel, PowerPoint)
* Integration technologies: REST APIs, web services
Requirements:
* Proven experience in eliciting and documenting business requirements (user stories, epics, acceptance criteria)
* Hands-on experience with Appian in BPM/case management environments (minimum 1+ year)
* Experience in end-to-end process redesign, including as-is and to-be modelling
* Background in delivering transformation initiatives within the Meetings & Events (M&E) domain
* Experience integrating Appian with Microsoft Azure in enterprise or institutional environments
* Ability to design and configure complex workflows, business rules, and approval processes
* Strong understanding of process automation and case management platforms
* Experience working in multi-stakeholder environments (business, IT, external vendors)
* Knowledge of governance, security, and enterprise architecture frameworks
* Strong stakeholder management and communication skills
* Analytical mindset with focus on efficiency and user-centric solutions
* Experience with process modelling methodologies (BPMN or equivalent)
Nice to have:
* Exposure to EU/institutional projects or environments (e.g. EFSA context)
* Experience with M&E digital transformation programmes
* Familiarity with tools such as Miro or Figma for process and user journey mapping
* Knowledge of change management and user adoption strategies
* Experience in data and AI transformation initiatives
* Experienced in using AI tools in day-to-day workflow
Project description:
The role focuses on delivering high-impact process transformation initiatives within the Meetings & Events (M&E) domain, as part of broader digital, data, and AI transformation programmes. The consultant will work in international, multi-stakeholder environments, contributing to Appian-driven solutions and integrating them with Microsoft Azure. The project emphasizes scalable, efficient, and user-centric process automation aligned with enterprise governance and architecture standards.
Main responsibilities:
* Elicit, analyse, and document business requirements
* Lead or support end-to-end redesign of M&E processes (as-is/to-be)
* Design and implement Appian-based BPM and case management solutions
* Configure workflows, approval processes, and business rules in Appian
* Ensure seamless integration between Appian and Microsoft Azure
* Collaborate with business stakeholders, IT teams, and external vendors
* Support user adoption, change management, and operational readiness
* Deliver solutions aligned with governance, security, and architecture standards
* Contribute to broader data and AI transformation initiatives
Originally posted on Himalayas