About the role
Shop Technician — Carlsbad, NM
SAGE Rental Services is seeking a reliable, safety-focused Shop Technician to join our Carlsbad, New Mexico team. This hands-on role is responsible for inspecting, troubleshooting, repairing, maintaining, and installing SAGE rental equipment in the shop and at customer locations as needed. The ideal candidate has strong mechanical aptitude, communicates professionally, takes pride in quality work, and provides prompt, dependable support to customers and team members. Responsibilities include: * Customer service – Inspect, test, and troubleshoot equipment and machinery. Diagnose issues, resolve requests or concerns in a timely manner, maintain positive customer relationships, and follow company operating and safety procedures. * Equipment repair and maintenance – Perform repairs, preventive maintenance, and service work on rental equipment. Create customer work orders, troubleshoot equipment issues, and guide customers on proper equipment use when needed.
Required Qualifications: * Must live within local commuting distance of the Carlsbad, NM area; rotational on/off schedule work will not be provided * Must be at least 21 years old and have a valid driver’s license with a clean driving record * High school diploma or GED * Must pass a pre-employment criminal background check and drug screen * Must be willing and available to participate in an on-call rotation for after-hours service requests * Problem-solving skills and mechanical aptitude * Previous diesel and service experience * Technical and computer literacy skills, including experience with Microsoft Office, engine diagnostic tools, rental industry software, and related systems * Ability to build strong relationships with customers and display excellent communication skills * Ability to manage workflow in a timely and consistent manner while working well in a team environment * Ability to lift 50+ pounds * Commitment to following company workplace safety guidelines and environmental standards while on duty or on site * Personal tools required
Preferred Qualifications: * Trade or technical certification, or previous rental, industrial, or heavy equipment experience * Rotating equipment experience * 2–5 years of relevant experience; heavy equipment industry experience preferred
SAGE Rental Services specializes in the rental and sale of pumping, trench safety, and general heavy equipment for the construction, municipal, and industrial markets. We are committed to living our Core Values: Work Honest, Work Safe, Work Smart, and Work Together.
SAGE offers Medical, Dental, Vision, Life, Disability, and Supplemental benefits, along with a 401(k) option and employer match program. SAGE is an Equal Opportunity Employer.