About the role
Company Overview
We are a dynamic and forward-thinking customs services provider, committed to delivering exceptional customs solutions to our clients. With a strong focus on operational excellence, we are looking to strengthen our finance team by hiring a meticulous and proactive O2C Specialist - Credit Control to support our UK&IE operations.
Position Summary
We are looking for a detail-oriented O2C Specialist Credit Control to join our Finance team at Customs Support Group.
In this role, you will be responsible for executing end-to-end billing activities within the Order-to-Cash process, ensuring invoices are issued accurately and on time while delivering excellent support to both internal and external stakeholders. You will play a key role in maintaining billing accuracy, resolving invoice-related issues, supporting month-end activities, and contributing to process improvements across the billing function.
To be successful in this role, you should have a solid understanding of billing processes, strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced, international environment.
Key Responsibilities:
* Primary focus is the collection of receivables from our customers by actively contacting customers by phone and email.
* Support our customers and our internal operations team with information about receivable positions and invoices.
* Agree payment arrangements with customers and document these
* Manage external debt collection processes
* Support in the preparation and analyses of periodic reports and overviews
* Contribute to the continuous improvement of the company’s credit management processes.
* Ensure invoices are issued accurately and within agreed service levels and contractual requirements.
* Collaborate closely with Sales, Operations, Customer Service, Finance, and IT teams
* Support month-end closing activities
* Maintain compliance with internal controls, company policies, and audit requirements.
* Identify opportunities for process improvement, standardization, and automation.
* Support system enhancements and ongoing implementation of Microsoft Dynamics Business Central.
* Contribute to continuous improvement and transformation initiatives within the O2C function.
Requirements:
* Minimum 3 years of experience in credit management roles ; Order-to-Cash, Accounts Receivable, or Finance Operations.
* Experience in a shared services (SSC) or international environment is considered an advantage.
* Experience working with ERP systems preferably Microsoft Dynamics Business Central
* Strong Excel skills and ability to analyze operational data.
* High attention to detail and strong organizational skills.
* Strong problem-solving and analytical capabilities.
* Ability to prioritize workload and meet deadlines in a fast-paced environment.
* Strong communication and stakeholder management skills.
* Proactive mindset and commitment to continuous improvement.
* Experience with Power BI, reporting tools, or automation initiatives is an asset.
* English knowledge – advanced (min. B2) level.
What we offer:
* A dynamic and international work environment.
* A permanent position with growth potential.
* Attractive fringe benefits, including a pension plan.
* Hybrid working model and flexible working hours.
* Learning & development opportunities.
If you are passionate about finance and eager to contribute to a growing organization, we encourage you to apply for this exciting opportunity.