About the role
WE ARE LOOKING FOR FRIENDLY AND RELIABLE INDIVIDUALS TO JOIN OUR TEAM AS A REMOTE TRAVEL SUPPORT SPECIALIST. IN THIS ROLE, YOU WILL ASSIST CLIENTS WITH TRAVEL-RELATED QUESTIONS, SUPPORT BOOKING COORDINATION, AND PROVIDE GUIDANCE THROUGHOUT THE TRAVEL PLANNING PROCESS.
THIS ROLE IS IDEAL FOR INDIVIDUALS WHO ENJOY WORKING WITH PEOPLE, HAVE STRONG COMMUNICATION SKILLS, AND ARE INTERESTED IN THE TRAVEL INDUSTRY.
CLIENT SUPPORT & TRAVEL ASSISTANCE
RESPONSIBILITIES INCLUDE:
* PROVIDING CUSTOMER SUPPORT FOR CLIENTS PLANNING TRAVEL
* ASSISTING WITH COORDINATING TRAVEL OPTIONS INCLUDING CRUISES, HOTELS, TOURS, AND VACATION PACKAGES
* RESPONDING TO CLIENT INQUIRIES AND PROVIDING HELPFUL TRAVEL INFORMATION
* COMMUNICATING WITH TRAVEL SUPPLIERS TO CONFIRM RESERVATIONS AND DETAILS
* MAINTAINING ACCURATE RECORDS OF CLIENT INTERACTIONS AND BOOKINGS
* STAYING INFORMED ON TRAVEL PROMOTIONS, DESTINATION UPDATES, AND SUPPLIER INFORMATION
* SUPPORTING CLIENTS BEFORE AND AFTER TRAVEL WHEN NEEDED
SKILLS & QUALIFICATIONS
* STRONG COMMUNICATION AND CUSTOMER SERVICE SKILLS
* ABILITY TO WORK INDEPENDENTLY IN A REMOTE ENVIRONMENT
* COMFORTABLE USING EMAIL AND ONLINE PLATFORMS
* ORGANIZED WITH STRONG ATTENTION TO DETAIL
* POSITIVE AND PROFESSIONAL COMMUNICATION STYLE
PREVIOUS CUSTOMER SERVICE OR TRAVEL EXPERIENCE IS HELPFUL BUT NOT REQUIRED.
WHAT WE OFFER
* REMOTE WORK OPPORTUNITY
* FLEXIBLE SCHEDULING OPTIONS
* ACCESS TO TRAVEL TRAINING AND INDUSTRY RESOURCES
* ONGOING SUPPORT FROM AN EXPERIENCED TRAVEL TEAM
* TRAVEL INDUSTRY PERKS AND SUPPLIER DISCOUNTS WHEN AVAILABLE
Originally posted on Himalayas