About the role
Current position is 8am to 5pm Monday - Friday with 30 or 1 hour lunch break
$18/Hour
Job Purpose:
* Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; Taking patient payments; etc.
Duties:
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. * Optimizes patients' satisfaction by scheduling appointments in person or by telephone. * Keeps patient appointments on schedule. * Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. * Ensures availability of treatment information by filing and retrieving patient records. * Maintains patient accounts by obtaining, recording, and updating personal and financial information. * Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. * Helps patients in distress by responding to emergencies. * Protects patients' rights by maintaining confidentiality of personal and financial information. * Maintains operations by following policies and procedures; reporting needed changes. * Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
* Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
Benefits
* Health Insurance * PTO per Hour Worked