About the role
Job Description
Rental Administrator
Salary: £27,500
Location: Six Hills, Melton Mowbray (in-office)
Hours: Monday to Friday 8:00-5:30pm (40hour per week)
As a Rental Administrator, you’ll support our fleet hire function as a Rental Desk Operative, giving customers excellent service. You’ll take on-hire and off-hire bookings, handle ongoing rental enquiries and keep rental systems and customer billing accurate. You’ll support the Supervisor in making sure the fleet is monitored, moved and maintained properly. Done well, customers get reliable, accurate service and sales always know which vehicles are available.
Your week will include taking and arranging bookings, answering customer enquiries about rental vehicles, updating the rental system and checking billing. You’ll work with the sales team to share vehicle availability, cover for colleagues during holidays and absence, and suggest ways to improve customer service.
This role would suit an organised individual who enjoys building relationships, solving problems, and thrives in a fast-paced environment.
Your daily responsibilities will be...
* On-hire bookings: Take on-hire bookings. * Off-hire bookings: Arrange off-hire bookings. * Customer relationships: Build strong relationships with customers to deliver excellent service. * Enquiries: Handle customers’ ongoing rental fleet enquiries. * Rental systems: Keep rental systems accurate and up to date. * Billing: Make sure customer billing is accurate and current. * Vehicle availability: Work with sales to communicate vehicle availability consistently. * Improvement: Recommend customer service improvements.
Qualifications
What We're Looking For
Essential
* Educated to degree level with a minimum 2:2 (Lower Second Class Honours) * Holds a full, clean driving licence. * Can manage several tasks at once and prioritise them to meet deadlines. * Uses computer systems confidently and keeps records accurate. * Communicates clearly with customers and colleagues. * Can stay calm and accurate under pressure. * Can cover for colleagues during holidays and absence.
Desirable
* Has worked in the transport or motor industry. * has worked in customer service or administration role. * Has worked on a rental or bookings desk.
Additional Information
Why Join Us?
* Be part of a growing and successful fleet operation. * Opportunity to develop your career within the automotive and rental industry. * Work with a supportive and collaborative team. * Gain exposure to fleet management, customer service and commercial operations. * Ongoing training and development opportunities.
Key Skills
Customer Service | Administration | Fleet Management | Vehicle Rental | Relationship Building | Planning & Organisation | Attention to Detail | Teamwork
Diversity, Equality & Inclusion at Radius
Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.
We also offer:
* Global Female Health Policy & Female Health Champions * Pregnancy Loss and Fertility Treatment Policies * Endometriosis Friendly Employer (UK) * Women-focused gym & female health events * Mental Health First Aiders * Disability Confident Committed Employer (Level 2) * Race at Work Charter signatory * Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025 * Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge. * Give as you earn scheme (payroll giving) and match funding
#LI-SC1
Diversity, Equality & Inclusion at Radius
Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.
We also offer:
* Global Female Health Policy & Female Health Champions * Pregnancy Loss and Fertility Treatment Policies * Endometriosis Friendly Employer (UK) * Women-focused gym & female health events * Mental Health First Aiders * Disability Confident Committed Employer (Level 2) * Race at Work Charter signatory * Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025 * Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge. * Give as you earn scheme (payroll giving) and match funding
Next Steps
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.