About the role
Position: ICPC Supervisor Comparable DFPS Position: ICPC Supervisor Classification: Full-time, Exempt Reports to: Sr. Manager, Permanency Company: Texans Together
Location: Regions 6a and/or 6b (Specific work locations will be assigned and communicated as staffing plans are finalized)
Position Description:
The Interstate Compact on the Placement of Children (ICPC) Supervisor provides leadership, guidance, and support to a team of staff responsible for supervising children placed in Region 6 from other states and providing courtesy supervision services for parents and families residing in Region 6 whose cases originate in another jurisdiction. This position promotes a positive culture by supporting staff in helping children and families identify meaningful goals, develop pathways toward permanency, strengthen their belief in their ability to succeed, and build connections that foster safety, belonging, and well-being. The ICPC Supervisor ensures quality case practice, compliance with agency policies and legal requirements, timely service delivery, and collaborative partnerships with sending states, community providers, caregivers, and families.
Primary Responsibilities: * Provides supervision, coaching, and professional development to a unit, fostering a culture of accountability, learning, resilience, and hope-centered practice. * Guides staff in helping children, families, and caregivers identify strengths, establish meaningful goals, and develop pathways that support safety, permanency, and lifelong connections. * Oversees the provision of supervision and support services for children placed in Region 6 from other states and for parents and families residing in Region 6 who are receiving courtesy supervision services. * Promotes quality case practice by ensuring services are individualized, strengths-based, culturally responsive, and aligned with each child's permanency goals. * Supports staff in engaging children, parents, relatives, caregivers, and community partners in collaborative planning that promotes family stability, healing, and long-term success. * Monitors case activities and documentation to ensure timely completion of required reports, assessments, visits, and other case-related responsibilities. * Reviews case information and provides guidance to support informed decision-making, effective problem-solving, and positive outcomes for children and families. * Builds and maintains collaborative relationships with out-of-state child welfare agencies, legal stakeholders, service providers, community partners, and other professionals involved in achieving permanency for children. * Utilizes data and performance measures to identify trends, monitor outcomes, remove barriers, and support continuous improvement within the unit. * Facilitates communication among stakeholders to ensure coordination of services, shared accountability, and effective support for children, caregivers, and families. * Supports staff in navigating complex family dynamics, attachment challenges, and permanency-related issues while promoting resilience, connection, and hope. * Ensures agency policies, procedures, and legal requirements are consistently applied while maintaining a focus on equitable and family-centered outcomes. * Assists staff in identifying resources and services that strengthen protective factors, support family engagement, and increase opportunities for lasting permanency. * Creates an environment where staff feel valued, supported, and empowered to achieve individual and team goals. * Performs additional duties as assigned to support regional operations and the achievement of positive outcomes for children and families.
Required Qualifications: * Bachelor’s degree in social work, human services or closely related field required. Relevant experience considered in lieu of education requirement. * Completion of applicable CPS certification requirements, or equivalent training and experience * Minimum two (2) years’ relevant work experience in child welfare, foster care, adoption, or permanency services. * Minimum eighteen (18) months of full-time experience in Child Protective Services (CPS), child placement services, or a related public child welfare program.
* Previous supervisory or management experience in Child Protective Services or a comparable child welfare setting required.
Knowledge, Skills, and Abilities: * Knowledge of child welfare principles, permanency practice, and family-centered approaches that promote safety, well-being, and belonging. * Knowledge of the Interstate Compact on the Placement of Children (ICPC), agency policies, procedures, and applicable laws and regulations. * Knowledge of trauma-informed, culturally responsive, and equitable practices that support children, families, caregivers, and staff. * Skill in leading and developing teams through coaching, mentoring, and supportive supervision. * Skill in verbal and written communication that builds trust, inspires confidence, and promotes collaboration across diverse stakeholders. * Skill in establishing and maintaining effective professional relationships with staff, families, community partners, caregivers, and external agencies. * Skill in utilizing data, technology, and information systems to support decision-making, monitor progress, and improve outcomes. * Skill in conflict resolution, problem-solving, and facilitating productive discussions focused on solutions and shared goals.
Work Conditions: * Environment: Office-based * Conditions: Frequent interaction with children and families experiencing trauma, crisis, and significant life challenges. * Work Schedule: Mon – Fri during standard business hours. * Travel: Frequent - Regular travel across Harris County and the 12- county service region. Reliable transportation required.