About the role
Labor Finders is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Statesboro office and is responsible for providing on-site client installation, repairs, and maintenance of their equipment.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities:
* Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines. * Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls.
Requirements:
* High school diploma or GED required; Experience in HVAC Fields * Ability to build strong relationships with the customer and display excellent communication skills * Ability to manage your workflow in a timely and consistent manager * Ability to lift to 55 pounds * Problem-solving skills and mechanical aptitude * Computer skills including Microsoft office * Knowledgeable about all safety requirements