About the role
The Lutheran Home is looking for a friendly and caring Receptionist to join our team in our Health Center! In this role, you will be a first point of contact for calls, visitors, and those exploring our community, helping everyone feel valued, connected, and at home. You will reflect our values of: Service, Excellence, Dignity, Fulfillment, Grace, and Stewardship through your daily interactions. The ideal candidate has strong communication and customer service skills, a willingness to learn, and the ability to multitask in a busy environment.
Responsibilities include but are not limited to: * Guest services – Greet guests, employees, and visitors; direct them to the appropriate person; answer incoming calls and emails, and relay messages as needed. * Administration – Maintain accurate records and organized files, monitor office supplies, assist with mail and package distribution, and support scheduling and other administrative tasks as needed. * Van Scheduling – Coordinate resident transportation appointments, maintain the van schedule, track resident departures and returns, and communicate scheduling needs with the van driver.
In this position, you will typically work a day-shift schedule and enjoy our many benefits, including: * Earned Time Off * Medical Insurance options * Retirement Benefits including Employer Match * Life Insurance Option including an Employer Paid Plan * Long-term & Short-term Disability * Employee Assistance Program * Dental & Vision Insurance * Critical Illness & Accident Coverage * On Demand Pay through Tapcheck * and Residents that you will fall in love with.
Requirements: * High school diploma or GED equivalent preferred * Proficient with Microsoft Office Suite * Strong phone and communication skills * Ability to multitask in a busy environment * Reliable, professional, courteous, and patient
About the Lutheran Home: Since 1972, the Lutheran Home has provided the region’s residents with dignified and compassionate care. We look to employ and empower dedicated and qualified individuals to provide a culture of positivity, compassion and fun so that we may all live each day fulfilled.