WordPress Operations & Support Specialist

Growth Leads

Malta, Remote Remote Full-time 27 days ago
Workplace
Remote
Location
Malta

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About the role

PLAYERSBEST  is an online lead generation company that creates quality leads in highly competitive verticals, such as iGaming, Financials, Health and Communications. We focus on building high-end websites with quality content that let customers make an informed decision about the product they’re about to buy or sign-up to. We pride ourselves on adopting a customer-focused approach to quality and usability.

About the Role

We are looking for a WordPress Operations & Support Specialist with strong practical WordPress knowledge to support our Product Owners, editors and other internal teams.

This is not a developer role. You will help with WordPress troubleshooting, website configuration and more advanced operational tasks where attention to detail and a good understanding of WordPress are essential.

What you'll do

* Provide internal support and guidance on WordPress features, solutions and configurations. * Troubleshoot WordPress setup and configuration issues. * Execute tasks such as batch URL changes, link updates and other large-scale website changes. * Configure WordPress sites, plugins and settings according to requirements. * Set up new websites and demo environments. * Work with Product Owners and stakeholders to understand requirements and execute tasks accurately. * Identify errors or issues and escalate more technical problems when needed.

What we're looking for

* Strong hands-on WordPress experience and understanding of how WordPress sites work. * No development experience required, but technical understanding is important. * Highly detail-oriented and conscientious when making website changes. * Good troubleshooting and problem-solving skills. * Able to explain technical concepts clearly to non-technical users. * Comfortable working independently and taking ownership of tasks. * Experience with plugins, site configuration, migrations or URL management is a plus.

What we offer

* Flexibility: Remote working environment, or the opportunity to join us at our office in Malta. * Career Advancement: Work alongside driven colleagues in a business on a strong upward trajectory that rewards entrepreneurial thinking and ambition. * Competitive Compensation: Competitive compensation packages with opportunities for performance-based incentives.

About remote Customer Support jobs

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$44,000 – $80,000 a year for the middle half of the 258 job ads from 209 employers that state a salary in US dollars (median $54,000). This is base pay as advertised, not total compensation. Remote Customer Support salary

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