About the role
Company: Wilkins Recreational Vehicles Position: Assistant Service Manager - Churchville, NY
Salary Range:
* $55,000 - $80,000 annually (includes base pay and performance-based commission). * Eligible for profit-sharing.
Benefits:
* Medical/Dental/Vision Insurance * 401K/401K Matching Program * PTO/Sick Time * Voluntary Benefit Program * Employee Referral Program * Employee Discount * RV Borrowing Program
Job Responsibilities:
* This position oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill. * Greets, establishes, and maintains a positive rapport with customers. * Assists customers in determining needs; promotes our products, accordingly. * Estimates cost of repair and prepares itemized service order. * Initiates service orders, secures customer’s signature, and closes when completed. * Develops a keen understanding of all of our products and services. * Understands effective service sales processes and actively seeks sales opportunities. * Maintains good communication with customer and follows up after work is completed to ensure satisfaction. * Understands customer’s needs, committed to exceed customer expectations every day. * Complies with all company policies and procedures.
Requirements:
* 2 years’ experience in a management position is preferred but not required. * Strong communication skills, * Positive attitude, * Strong work ethic, * Ability to work effectively in a team leadership setting.
#1 RV Dealer in New York
Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.