About the role
- We are looking for a tech-savvy and motivated Professional Services Manager to join our team. - You will help clients set up and customize Connecteam based on their business needs. - You will integrate it with other platforms. - You will migrate data from their existing systems. - You will work closely with clients and internal teams to ensure smooth implementation, improve business processes, and provide an excellent customer experience.
Key Responsibilities: - Meet with clients daily to understand their needs and deliver professional services. - Configure Connecteam features based on client workflows and business requirements. - Integrate Connecteam with other platforms and migrate data from existing tools. - Complete client tasks and implementation activities independently. - Build strong relationships with clients and provide tailored solutions. - Manage multiple tasks and priorities in a fast-paced environment. - Collaborate with Customer Success, R&D, and integration partners to resolve issues and ensure smooth implementations.
Requirements: - At least 1 year of experience working in a SaaS company (required). - Native-level English proficiency (required). - Tech-savvy, eager to learn, and comfortable working with new tools and technologies. - Strong communication, problem-solving, and collaboration skills. - Ability to manage multiple tasks and work under pressure. - Customer-focused, proactive, and committed to delivering quality service.
Please send your updated resume to
Originally posted on Himalayas