About the role
Job Description
QIMA helps the world's brands and retailers manage their supply chains, delivering close to 400,000 inspections, audits and lab tests every year. “Client First” isn't a slogan for us, it's how we work. We are looking for a Program Manager to join our Sales Department and become the trusted right hand of our Key Account Director.
What You'll Do
* Review and follow up on client accounts, making sure every requirement is understood and every Quality Control Program delivers real satisfaction * Propose and set up solutions that add value for our clients and raise our overall service quality * Be the communication hub between operations, back-office, frontline teams and client key contacts * Support pre-sales inquiries and client meetings alongside our operations experts * Partner with a team of technical experts to roll out quick wins and long-term programs for key accounts
Qualifications
What You Bring
* A degree in Sales, Supply Chain or Business Administration * 7+ years in Sales, ideally within a lab or Quality Control company * Fluent English and French * Strong Excel skills (Macros, VBA) and PowerPoint * A sharp problem-solver who prioritizes well and thrives under deadlines * A true team player