About the role
Job Description
We are seeking an enthusiastic and customer-focused Internal Sales Executive to join our dynamic team in Oxford, United Kingdom. In this role, you will be responsible for managing existing customer accounts, developing new business opportunities, and providing exceptional sales service to meet branch targets.
* Serve as the primary point of contact for key account clients, building strong relationships and understanding their unique requirements • Proactively manage a live portfolio of current customers whilst identifying and developing new profitable accounts • Provide excellent customer service via telephone, email, and face-to-face interactions to drive customer loyalty • Collaborate with the wider branch team to ensure timely completion of customer orders • Analyse market trends and customer needs to identify new business opportunities * Meet and exceed sales targets through effective account management and new business development • Maintain accurate customer records and sales data using CRM software • Support the branch team with trade counter duties and warehouse operations as needed • Continuously enhance product knowledge to become a subject matter expert for customers
Qualifications
* Proven experience in a highly competitive, customer-focused sales role • Demonstrated ability to meet and exceed sales targets • Excellent communication and interpersonal skills, with the ability to build rapport quickly • Strong negotiation skills and a talent for closing deals • Proficiency in CRM software and Microsoft Office suite • Analytical mindset with the ability to identify business opportunities • Self-motivated with a proactive approach to developing new business * Excellent time management and organisational skills • Ability to work efficiently under pressure and adapt to changing priorities • Customer-centric approach with a passion for delivering exceptional service • Basic understanding of the industry and relevant products (specific knowledge can be developed on the job) • A flexible and collaborative attitude, willing to support various branch operations
Additional Information
At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results.
Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.
Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.