About the role
About Definitive Healthcare:
At Definitive Healthcare, our mission is simple: to connect with the real people who make healthcare happen. With real data on real people, our customers get the Definitive picture of the Healthcare market to move their businesses and organizations forward.
We’re committed to delivering the industry’s most reliable, actionable, and differentiated insights and empowering the innovators and organizations transforming healthcare. Because when our customers succeed, healthcare improves—for everyone.
Since our founding in 2011, we’ve grown into a global company headquartered just outside Boston, Massachusetts, supporting more than 2,100 customers around the world. Along the way, we’ve built a culture centered on purposeful work, collaboration, curiosity, and meaningful impact.
We’re passionate about the work we do and the people we do it with. Through programs like Definitive Cares and our employee-led affinity groups, we create opportunities for our teams to connect and give back to the communities where we live and work.
ABOUT THE POSITION:
Definitive Healthcare is seeking an experienced Account Executive, Diversified to drive client retention, growth, and long-term customer success across a portfolio of existing accounts. As a trusted advisor, you will leverage your sales expertise, industry knowledge, and consultative approach to help customers achieve their business objectives while expanding their use of Definitive Healthcare's solutions.
This role is responsible for managing a named portfolio of medium to large accounts across a variety of industries that leverage healthcare data and analytics. Success will be driven through strategic account planning, executive relationship building, renewal management, and identifying opportunities to expand our partnerships with existing customers. You will be supported by a cross-functional team that includes Solution Consultants, Customer Success Managers, and Sales Development Representatives.
WHAT YOU'LL DO:
* Meet and exceed revenue targets within an assigned portfolio of accounts. * Retain and grow an existing book of business through renewals, upsells, and cross-sell opportunities. * Develop and maintain strategic account plans that align customer objectives with Definitive Healthcare solutions and measurable business outcomes. * Build trusted relationships with decision-makers, influencers, and executive stakeholders within client organizations. * Identify and pursue opportunities to expand account penetration and increase customer value. * Lead renewal discussions and negotiate multi-year contracts that drive long-term customer success and revenue retention. * Take a consultative approach to uncover customer challenges and align Definitive Healthcare solutions to address their needs. * Partner closely with Customer Success to drive product adoption, maximize customer value, and improve retention. * Collaborate with Solution Consultants, Customer Success Managers, Product, Marketing, and Sales Development Representatives to deliver a best-in-class customer experience. * Maintain accurate forecasts, opportunity records, and customer engagement activities within CRM systems. * Stay informed on industry trends, competitive dynamics, and evolving customer needs to identify new growth opportunities.
WHAT YOU'LL NEED:
* Bachelor's degree required. * 5+ years of quota-carrying sales, account management, or business development experience, preferably in SaaS, healthcare technology, healthcare data, technology, analytics, marketing technology, digital media, or related industries. * Proven success managing and growing existing client relationships while achieving or exceeding revenue targets. * Experience selling to Director-, VP-, and C-level stakeholders within medium to large organizations. * Strong consultative selling and account planning skills. * Demonstrated ability to identify customer needs, drive adoption, and uncover expansion opportunities. * Experience navigating complex organizations and building relationships across multiple stakeholders. * Strong negotiation skills with experience managing contract renewals and closing multi-year agreements. * Excellent written, verbal, and presentation communication skills. * Self-motivated with a proactive approach to prospecting and account growth. * Strong collaboration skills and experience working cross-functionally with customer-facing teams. * A positive, customer-first mindset with energy, curiosity, accountability, and a team-oriented approach. * Ability to craft compelling business narratives that connect customer challenges to measurable outcomes.
Compensation and Benefits:
The salary range for this position is $88,000– $96,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.
Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.
Why we love Definitive Healthcare, and why you will too!
At Definitive Healthcare, our values shape how we work, how we treat one another, and how we deliver for our customers.
* We’re obsessed with data. Great companies are built on data customers can rely on. As responsible stewards, we validate rigorously, question assumptions, and use data to make better decisions.
* We’re accountable. We take ownership of results, not just tasks. When something needs doing, we step up. When things break, we fix them. We follow things through until the job is done.
* We care deeply. About our teammates, our customers, and the impact of what we build. We assume good intent, communicate openly, and support each other through challenges. We always bring maximum energy to everything we do.
We're also committed to creating an environment where our people feel supported in their work, their wellbeing, and their financial future.
* We invest in our people. We offer a competitive benefits package, including comprehensive healthcare benefits and a 401(k) match.
* We make room for connection and impact. Definitive Cares is our 100% employee-driven program that creates opportunities to connect with colleagues through affinity groups and make a positive impact on our communities.
* We’re a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.
What our Employees are saying about us on Glassdoor:
“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”
-Business Development Manager
“Great team. Amazing growth. Employees are treated very well.”
-Research Analyst
“I have waited 36 years to work at a dream job for a dream company, and I am so happy to have finally got there.”
-Profile Analyst
If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!