About the role
We are seeking a talented member to join its Collections department.The Client Accounts Analyst will coordinate and work with a professional and cohesive team, handling all communications with attorneys and clients to ensure payments, along with evaluating and maintaining accurate records for same.
Responsibilities
* Responsible for own portfolio of clients * Maintain strong attorney and client relationships * Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis * Perform collection calls on a daily basis * Maintain level of communication with attorneys and clients via telephone and email * Interact with Billing Department regarding client account status
Requirements
* 5+ years of high volume law firm collections experience * Accounts Receivable knowledge/experience in addition to collections experience is a plus * Experience in Aderant and Star Collect preferred * High school diploma/GED required
Originally posted on Himalayas