About the role
Job Description
* Day to day customer satisfaction * Ensures excellent standards of food including innovative menus, quality produce, sound provenance and presented with flair * Leads and develops the team by building a motivated and capable team that works well together with purpose * Effectively liaises with all bm caterers departments, providers and third-party suppliers * Ensures effective financial management to agreed budgets/targets * Manages each employee in line with company policies and procedures for recruitment, training, development, absence and compensation. * Maintains accurate records confidentially and in line with Data Protection including DBS/security checks where appropriate * Efficient and high standards of food production * Support achievement of financial targets and controls * Is a proactive, motivational team leader * Complies with bm caterers and client policies and procedures * Achieves and maintains records regarding legislative requirements for Employment, Immigration, Security, Financial records, H and Safety. and procedural health and safety targets. * Offer inspiration and ideas for ongoing improvements * Ensure the day to day management is monitored and all departments are assessed * Liaise with Clients, managers and line manger to ensure consistence across group contacts * Feedbacks, coaches, trains and performance manages where appropriate
Qualifications
* Hospitality Diploma/NVQ equivalent * Food Safety L3 * Health & Safety L2
Additional Information
Other skills:
* Skills and knowledge especially for food innovation * Committed to developing commercial skills * Enthusiastic and motivating * Helpful and flexible * Good written, spoken and numeracy skills * Committed to team and customer satisfaction * Able to priorities and organize * Hard working and reliable * Capable & respected trainer and coach * Confidential and discrete