About the role
Job Description
Are you a visionary ServiceNow Architect ready to lead enterprise-wide digital transformation? Devoteam, a premier ServiceNow Elite Partner, is looking for strategic leaders to bridge the gap between complex business challenges and elegant technical solutions.
Your main duties and responsibilities are:
* Solution Design & Implementation: Design and implement solutions tailored to the organisation's specific needs. * Development of ServiceNow Solutions: Partner with the product team and other stakeholders to design and implement ServiceNow solutions. * Providing technical expertise and participating in the implementation of the new ServiceNow functionalities. * Documentation of ServiceNow architecture for use internally. * Contribution to ServiceNow software releases through configuration tasks and feature delivery. * Implementation, configuration, and maintenance of interfaces/integrations with third parties.
Qualifications
You will be a great fit for this role if you have…
* Bachelor's/Master's degree in a technology field such as computer science or related field, or equivalent experience * At least 4 years of implementation experience (Developer, Lead developer) in ServiceNow * CTA or aspiration to achieve CTA * Experience with scripting or programming (JavaScript, SQL, DB) * Deep knowledge of CMDB and CSDM (Common Service Data Model) to ensure data is structured correctly across the platform. * Project management skills * Consultative approach and experience leading workshops with stakeholders to extract business requirements and turn them into technical solutions * Presales support and the ability to help scope projects, estimate effort, and create Statements of Work (SOW). * Solid communication skills, ability to clearly articulate complex ideas and technical designs * Fluent English * Experience with organizing, coordinating, leading and managing technical work of 3-15 consultants (developers, testers, BAs) * Experience with C-level stakeholder communication and reporting
Do you wish to take the high ground in the process? We’d definitely welcome…
* Proficiency in German and/or French
Additional Information
Benefits:
* 5 weeks of vacation per year * 4 “My Days” per year * Hybrid office * Flexible working hours * Career Management, training and certifications in the best breed of technologies - focused on technical and AI skills (ServiceNow, Google, Anthropic), Project Management methodology etc. * Udemy for business account * Meal allowance up to 1172€/year (5,12€/per day) * Cafeteria 48€/month (MultiSport Card available) * Phone tariff (unlimited calls, texts messages within the EU, 20GB of Internet) * Employee Referral Program * Sabbatical leave * Repurchase of hardware
Moreover, we offer:
* Above standard working equipment * Company mobile phone (selection from Android/iPhone) * Company laptop (Windows/macOS) * Coffee, tea, snacks and breakfasts in the office * Company events and team buildings * Gifts for work anniversaries, promotion or childbirth * Friendly and open culture
And last but not least, you can rely on:
* Transparent framework for career growth, reinforced by annual performance evaluations * Trust and autonomy, with no micro-management * Learning from senior colleagues and opportunities to collaborate with professionals from various industries * Opportunities to attend conferences to keep skills up-to-date * Usage of AI tools and access to elaborate, tailored AI training