About the role
Job Description
The End User Computing (EUC) Workplace Architect is responsible for designing, implementing, and optimizing the digital workplace environment to ensure seamless, secure, and efficient end-user experiences. This role collaborates with IT, security, and business stakeholders to deliver workplace solutions that enable productivity, mobility, and collaboration across the organization.
Qualifications
• Design and develop end user computing solutions, including desktop, laptop, mobile device, and virtual desktop infrastructure (VDI) environments.
• Lead the architecture and deployment of modern workplace technologies such as Microsoft 365, Windows 11, Endpoint Manager (Intune), and collaboration platforms (e.g., Teams, SharePoint).
• Assess current workplace environments, identify areas for improvement, and recommend technology upgrades or process changes.
• Work closely with cybersecurity teams to ensure workplace solutions meet organizational security, compliance, and regulatory requirements.
• Develop and maintain technical standards, documentation, and architecture diagrams for EUC solutions.
• Evaluate tools to enhance end user productivity and experience.
• Provide technical leadership and guidance to EUC support teams, ensuring best practices are followed throughout the solution lifecycle.
• Drive automation initiatives to streamline device provisioning, application deployment, patching, and configuration management.
• Stay abreast of emerging technologies and trends in the digital workplace and end user computing space.
Modalidad de trabajo híbrida con presencialidad en Bilbao.
Certificaciones deseadas:
Relevant certifications
• MS-102 (Microsoft 365 Administrator) – tenant, security, identity fundamentals,
• SC-300 (Identity and Access Administrator) – Conditional Access, RBAC,
• SC-400 (Information Protection Admin) – Purview labels/DLP/records,
• MS 700 (Teams Admin), MS 720 or successor (Teams Voice),
• SBC & SIP Foundational
• AI-102 / AI-900 – AI solutioning foundations;
• PL-400/PL-700 if leveraging Copilot Studio/Power Platform,
Additional Information
Modalida
• Design and develop end user computing solutions, including desktop, laptop, mobile device, and virtual desktop infrastructure (VDI) environments.
• Lead the architecture and deployment of modern workplace technologies such as Microsoft 365, Windows 11, Endpoint Manager (Intune), and collaboration platforms (e.g., Teams, SharePoint).
• Assess current workplace environments, identify areas for improvement, and recommend technology upgrades or process changes.
• Work closely with cybersecurity teams to ensure workplace solutions meet organizational security, compliance, and regulatory requirements.
• Develop and maintain technical standards, documentation, and architecture diagrams for EUC solutions.
• Evaluate tools to enhance end user productivity and experience.
• Provide technical leadership and guidance to EUC support teams, ensuring best practices are followed throughout the solution lifecycle.
• Drive automation initiatives to streamline device provisioning, application deployment, patching, and configuration management.
• Stay abreast of emerging technologies and trends in the digital workplace and end user computing space.
Required Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• 5+ years of experience in end user computing, workplace architecture, or related IT roles.
• Strong knowledge of Microsoft 365, Windows OS, mobile device management (MDM), and VDI solutions.
• Experience with device lifecycle management, application packaging and deployment, and identity and access management.
• Familiarity with security frameworks and compliance standards (e.g., ISO 27001, NIST, GDPR).
• Excellent communication, collaboration, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Azure Solutions Architect, Citrix Certified Expert) are a plus.
• English proficiency in international context (preferred: certified, minimum CEFR B2; IELTS 6.5; or equivalent)