About the role
Job Type: FTE Level: Senior Department: AI Transformation Group Location: Remote (US or Canada) Rate: $175-$185K DOE (rates vary in Canada)
Position Overview The Senior Technical Engagement Lead owns the technical vision and direction across a portfolio of concurrent engagements within a single strategic account, consolidating separate projects into one coordinated build motion and serving as the trusted technical partner to client leadership. It is an architect-level seat weighted toward engagement leadership rather than day-to-day build, steering technical direction across work streams and keeping them coherent as the account scales.
Responsibilities * Own the technical vision, architecture, and solution standards across all engagements within the account. * Drive the consolidation of multiple concurrent projects into a single coordinated build motion. * Set the technical direction the engineering team builds to, and provide planning and oversight across engagements so delivery meets client needs and quality standards. * Partner with the Program Manager on sequencing, dependencies, and burn tracking across the portfolio. * Serve as the trusted technical partner and primary technical point of contact for client executive stakeholders. * Between engagements, operate as a senior solution architect on active build work.
Qualifications * Proven leadership of large, multi-pronged engagements — multi-month, multi-work-stream programs at transformation, migration, or M&A scale. * Able to lead a growing engineering team and carry an executive client relationship at the same time; credible and personable with senior stakeholders. * Leadership-weighted: comfortable steering technical strategy across a portfolio rather than working heads-down on a single solution.
Additional Knowledge & Skills * AI solution architecture: agentic systems and multi-agent orchestration, retrieval-augmented generation (RAG) and semantic search at scale, prompt and context engineering, model selection and evaluation. * Azure AI stack: Azure AI Foundry, Azure OpenAI, Azure AI Search, Copilot Studio, Power Platform, and M365 / Graph integration. * Data architecture: embeddings and vectorization, retrieval pipelines, Microsoft Fabric, and grounding AI systems on enterprise data sources. * Identity, security, and governance: Entra ID, RBAC, OAuth on-behalf-of flows and permission inheritance, MCP server governance, and allowlist / default-deny postures. * Enterprise integration: REST and API integration with ERP, CRM, and line-of-business systems; designing for security-first sequencing and client review gates. * LLMOps and delivery quality: evaluation harnesses, telemetry, confidence thresholds, guardrails, and production monitoring of AI systems.
About the Company Cyclotron is a Microsoft Solutions Partner focused on the modern workplace, data, and AI. We are dedicated to empowering clients to streamline operations and achieve their business goals. The company fosters a collaborative and inclusive environment, encouraging continuous learning and professional growth for its employees. Cyclotron’s mission is to deliver reliable, forward-thinking technology solutions that drive success for clients across various industries.
What We Can Offer Cyclotron offers a comprehensive benefits package designed to support our employees’ well-being and professional growth in a fully remote work environment. We provide competitive health, dental, and vision insurance, and we cover 100% of employee medical premiums. Our team members benefit from generous and flexible paid time off (PTO), retirement plan options, and ongoing training opportunities. Additionally, Cyclotron promotes work-life balance with flexible work arrangements and robust wellness programs, creating a rewarding and supportive workplace for all.
Cyclotron relies on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees to join our team, regardless of race, color, sex/gender,