About the role
At Risas Dental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient™. The result is happier, healthier Patients, and better opportunities for our doctors and team members.
We are seeking a friendly and professional Bilingual Front Office Administrative Assistant to join our Risas Family. The Director of First Impressions will provide a hospitality focused experience for every patient as they enter and exit our office. We want an energetic team player, who is detail oriented, has a strong work ethic and takes ownership of his/her work. Director of First Impressions provide exceptional care for our patients while working efficiently to maintain patient flow.
Responsibilities
* Greet and check-in patients with a cheerful and professional demeanor * Obtain patient information and insurance verification * Monitor patient flow * Identify, assist, and attend to patient needs * Respond to treatment and billing questions * Encourage positive patient reviews * Maintain the appearance of a clean office environment * Prepare documents for patient visits/treatment * Sort and distribute mail; including writing letters to patients * Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, and Risas policies and practices) * Any other duties and responsibilities as assigned
Qualifications
* Bilingual Spanish/English required * Outgoing, upbeat, and the ability to comfortably engage patients * A positive attitude and deep commitment to great customer service * Excellent written and verbal communication skills * Excellent phone rapport and aptitude for customer service with intuitive and proactive approach to serving others * Ability to multi-task in a fast-paced environment * Proficiency in use of Microsoft office programs * Must have a warm friendly, outgoing personality and excellent organizational skills * Ability to work within a team environment and lend support, as a team player, to team members as needed.
Benefits
Risas Dental and Braces offers a comprehensive benefits package including
* 12-hour shifts, 3 days a week * Medical and vision benefits * Free dental services * 401(k) with employer match * Tuition reimbursement opportunities * And many other ancillary benefits
The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.