About the role
Job Description
Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in until their departure, your job will be to assist our early risers and night owls. Your duties will also include the following:
* Preparing daily closing balances * Deliver great customer service * Cash transactions and cashing up * Processing booking requests * Night Audit * Preparing for breakfast * Building security checks * Assisting with bar service
Qualifications
Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:
* Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career * Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry * Be open, communicative and confident and have a solid command of English * Be a team player and willing to provide assistance across departments – we achieve our results together