About the role
Job Description
Sutherland is seeking a highly organized and passionate person to join us an Onboarding Specialist to support high-volume hiring for our Bulgaria region! We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
As an Onboarding Specialist you'll get to:
* Review candidate and new hire documentation, ensuring validity * Report audit issues to TA Leader, flagging anything that does not align with program/hiring needs. * Follow high-volume hiring processes to ensure accuracy & timeliness. * Request demographic information from each candidate and review/verify for complete accuracy * Create IT and other help desk tickets in a timely manner - according to the needs of the program * Send welcome emails to all newly hired employees along with training information * Deliver a "white glove service" by staying closely connected to candidates/new hires, respond accordingly to clear any doubts, concerns or inquiries regarding the overall onboarding process, documentation, etc. * Review personal information verification and offer details before the contract is sent to the candidate * Verify and report credentials of new employees to respective teams/hiring managers. * Review rosters with recruitment team members to ensure required headcount has been achieved.
Qualifications
2+ years of recruitment/onboarding administrative experience
* Onboarding experience from a BPO will be highly preferred * B2 or above English level is a must * Ability to work onsite * Excellent organizational skills * Structured approach to tasks * Able to efficiently manage time and keep track of multiple hiring processes at the simultaneously. * Able to work in MS Office. * Must be customer-service oriented * Ability to ATS/recruitment systems updated in real time
Additional Information
All your information will be kept confidential according to EEO guidelines.