About the role
Job Description
* Provide strategic guidance to users in defining or designing processes to meet customer requirements; document existing customer business processes, identify inefficiencies, recommend system improvements, and provide backup support for SAP consultants as needed. * Communicate with company HQ for the implementation, management, and optimization of new and existing processes within the SAP Logistics module to support business requirements. * Provide full support to users across all relevant company sites in North America; identify and understand end-user technical SAP SD and EDI requirements, deliver necessary training and documentation, and maintain strong professional relationships to ensure ongoing support. * Monitor and report on the status of system issues, proactively review and interpret performance against operating standards, and provide detailed results and reports. * Support on-call troubleshooting and resolve critical system issues in a timely manner.
Qualifications
Required:
* Minimum 8 years of experience as a functional or business consultant specializing in SAP applications. * Hands-on functional configuration and design experience in S/4HANA environment. * Experienced in processing a variety of EDI document types and familiar with EDI standards/architecture. * Project management experience involving conceptualization, organization, planning, test execution, user training, and documentation of training materials. * Demonstrated experience and understanding of the System Development Life Cycle (SDLC), application development dynamics, and IT practices/methods. * Bilingual (Fluent in both Korean and English - Essential for HQ communication)
Preferred:
* Bachelor’s degree (BA or BS) in Computer Science, Information Technology, or a related discipline. * Experience with standard project management tools and methodologies. * Strong ABAP debugging skills (highly preferred for system analysis). * Participation in multiple phases of full-lifecycle SAP implementations. * Strong interpersonal and leadership skills exemplified in a team environment. * Willingness to challenge established practices and propose value-driven conclusions. * Ability to understand and prioritize customer needs to accomplish target objectives. * Excellent time management skills aligned with assigned job roles and project timelines
Additional Information
All your information will be kept confidential according to EEO guidelines.
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