About the role
Are you passionate about new technology and wellness, looking to work with an exciting brand and open to the opportunity to work within a leading UK retailer?
If your answers are yes, you could be a great candidate for the Magic AI sales advisor role in John Lewis, Oxford street, London! We offer: - £15 per hour plus commission - to work Sat (11am-4pm) and Sun (12noon-5pm) - 10 hrs per week - 4 months fixed term contract till to end of February 2027
About Magic AI Our client, Magic AI, is redefining wellness through intelligent technology and human connection. Their flagship product, the Wellness Mirror, combines advanced AI insights with beautifully designed smart-mirror experiences to help people better understand their health, wellbeing, and daily habits from the comfort of home. Magic AI is an innovation-led brand focused on making personalised wellness more accessible, empowering, and engaging for modern consumers.
This role is pivotal in bringing the customer experience to life, and we are looking for enthusiastic, passionate Sales Specialists who can represent Stellar and our client, Magic AI to lead the way by delivering exceptional customer service.
About Stellar Global Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists. Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
What you will be doing in your role:
* Delivering exceptional customer service and driving brand advocacy * Building a great rapport with customers * Bringing products to life through engaging demonstrations * Converting interest into sales * Achieving individual and team sales targets * Ensuring the space always has premium standards * Embrace Stellar global values: Stay Curious, Own It, Be Can Do and Work Smart
What experience you’ll need to be successful:
Prior experience in a premium customer service environment The ability to convert sales and achieve KPIs Studying / Achieved sports qualifications would be advantageous Able to work independently
Other qualities we are looking for:
Passionate about fitness and/or wellness Someone who is customer oriented and takes a consultative approach to selling A team-player who loves sharing their passion with others Ambition and openness to learn and develop your own skill set Excellent communication skills A positive mentality and a drive to succeed
Training :
In-depth initial product training with quarterly refresher courses Customer service sales training
What do we offer:
* £15 per hour plus incentive * 10 hours contract * Fixed term contract, 4 months * Location: John Lewis, Oxford street, London * Working days: Sat and Sun * Saturday 11am - 4pm (5 hours) Sunday 12pm - 5pm (5 hours) * Professional training will be provided