About the role
Overview:
We are seeking a Senior Delivery Manager to lead and drive the software development teams in achieving timely and high-quality product delivery. This role involves coaching teams, facilitating Agile practices, managing delivery risks, and ensuring effective communication among stakeholders. The ideal candidate has experience managing multiple development teams and a strong understanding of Agile methodologies.
Key responsibilities:
AGILE LEADERSHIP & TEAM FACILITATION
* Serve as a servant-leader for Backend, Frontend, and QA/AQA teams, ensuring Agile principles and Scrum best practices are effectively implemented
* Coach and mentor team members to foster a culture of continuous improvement and high performance
* Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, to maintain collaboration and transparency
* Identify and remove impediments, ensuring teams remain focused on delivering value
DELIVERY MANAGEMENT & EXECUTION
* Own the end-to-end delivery process, ensuring timely execution of features and initiatives based on an approved roadmap
* Collaborate with the Product Owner and Engineering Leads to define feature delivery plans, including scope, dependencies, and risk assessment
* Monitor and control feature delivery progress across sprints, ensuring commitments align with the agreed plan
* Proactively manage risks and dependencies, coordinating across multiple teams to ensure smooth delivery
* Enforce stakeholder engagement, ensuring expectations are managed, concerns are addressed, and feedback loops are effective
* Lead issue resolution during sprints by working closely with team members and engineering leads
PROCESS OPTIMIZATION & CONTINUOUS IMPROVEMENT
* Continuously evaluate and refine delivery frameworks, improving efficiency and effectiveness in Agile workflows
* Maintain up-to-date documentation on delivery processes, agreements, and best practices
* Drive process automation and improvements, ensuring alignment with best practices
* Highlight and track quality-related issues and trends, collaborating with QA Leads to drive product quality enhancements
* Ensure effective cross-team collaboration, helping teams navigate operational challenges
TEAM MANAGEMENT & DEVELOPMENT
* Conduct soft skills evaluations and risk assessments during interviews
* Participate in performance reviews and probation period assessments, providing structured feedback
* Optimize team composition and workload management, ensuring efficient task assignments and skill balance
* Track individual and team performance, conducting regular 1:1s and implementing performance improvement plans where necessary
* Manage vacation and absence planning, ensuring minimal impact on delivery timelines
REPORTING & STAKEHOLDER COMMUNICATION
* Provide weekly reports on feature/project progress, risks, blockers, and key metrics
* Deliver sprint reports, including issue tracking, root cause analysis, and improvement actions
* Prepare monthly capacity allocation reports, offering transparency into feature costs and resource allocation
Required Experience:
* 5+ years of experience as a Project/Delivery Manager in the IT industry across multiple organizations
* Proven ability to manage multiple teams of 10+ members
* Strong communication, facilitation, and conflict resolution skills
* Adaptability to changing priorities and the ability to navigate uncertainty effectively
* Proficiency in Jira (Plans, eazyBI, BigPicture) and Confluence
* English proficiency at B2+ level and strong command of Russian
Nice to have:
* Experience in the Gambling industry
* Background in product-focused companies
* Prior experience in software development
* Certified Project Management Professional (PMP), Scrum Master (CSM) or equivalent Agile certifications
Our Benefits:
* Private health insurance
* Sports benefits
* Comprehensive Mental Health Program
* Free English lessons (online)
* Local language courses
* Paid time off
* Maternity leave support
* Referral program rewards
* Upskilling, internal workshops, and participation in professional conferences and corporate events
Originally posted on Himalayas