About the role
Job Title: Resident Advocate Evening C FLSA Status: Non-Exempt Department: Client Services Program Reports to: Shelter Manager B Effective Date: Pay Rate: $41,000 year/$19.71 hour
Position Overview: Resident Advocate Evening C position oversees the shelter operations including service delivery to residential clients during assigned shifts. HOURS: 40 hours weekly, Sunday - Off/Monday – Off/ Tuesday – 4 pm to 11:30 pm/Wednesday – 4 pm to 12 am/ Thursday – 3 pm to 11 pm/Friday- 2:30 pm to 10:30 pm/Saturday 4 pm to 12:30 am or as necessary to achieve program objectives, tasks, activities, and responsibilities. Essential Duties and Responsibilities: * Provide crisis intervention assistance to current residents and hotline callers. * Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility during assigned shift. * Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines. * Maintain confidentiality pertaining to records, residents, and locale of shelter facility. * Ensure all donations are accepted, recorded, and put away in proper storage areas * Attend and contribute to shelter and combined staff meetings * Oversee the cleanliness of the shelter to include checking chores and reassigning as needed * Submit maintenance requests for equipment and building repairs * Check call notes and retrieve client messages * Other duties as assigned
Qualifications: Entry-level position, no additional required Education and Other Requirements: * Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience. * Must pass a criminal background check, motor vehicle report, and reference checks. * Must have a clean driving record/ have automobile insurance coverage, be insurable. * No drivers under the age of 21 * No DUI, reckless driving, suspended license violations * No more than 2 moving violations in a 3-year period for drivers over the age of 25 * No more than 1 moving violation in a 3-year period for drivers ages 21-25 * Provide and maintain proof of personal automobile insurance. * Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
Job-Specific Competencies: * Ability to demonstrate communication and problem-solving skills that encourages and empowers residents to seek remedies for positive changes. * Ability to handle multiple tasks and prioritize changing workload * Ability to make independent decisions to benefit residents, the shelter facility and the agency. * Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises. * Ability to understand residential programs and the dynamics of communal living.
I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point, Inc. NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization’s ongoing needs.