About the role
Job Description
RESPONSIBILITIES:
Business operations
* Improve operational efficiency through process optimization, automation, and the adoption of new technologies * Understand the company's data warehouse and help align data flows with reporting requirements * Support the development and maintenance of reports and data-driven solutions using Power BI and Google Sheets * Support other ad hoc tasks and projects as needed
AI
* Understand internal business processes, identify opportunities for improvement, and support the implementation of AI-powered solutions * Support the implementation, adoption, and internal communication of AI tools and solutions across the backoffice of Hiflylabs * Collaborate in the development of chatbots, AI agents, and automated workflows
Data privacy & IT
* Support Data governance, Identity and Access Management (IAM) initiatives and other IT and Operations projects * Help monitor data protection and compliance requirements related to internal processes, including GDPR, DORA, ISO
Qualifications
REQUIREMENTS:
* 3–5 years of relevant professional experience in areas such as business operations, project management, consulting, business analysis, or data analysis * A university degree or equivalent higher education qualification * Experience in project management and coordinating internal processes * Strong communication and collaboration skills, with a supportive and team-oriented attitude
AI skills
* An interest in AI tools and emerging technologies, along with an understanding of their practical applications * Ability to create and manage AI tools: workflows, agent, chatbot, skill, governance * Hands-on experience with AI tools such as Claude, Gemini, and ChatGPT * Technical affinity and a systems-thinking mindset: An interest in data analysis and reporting, as well as a basic understanding of how data warehouses work
Soft skills
* A process-oriented mindset, attention to detail, and the ability to balance following established procedures with flexibility * A proactive approach, strong problem-solving skills, and a willingness to experiment with new solutions * Confident English communication skills for internal professional collaboration * Easy-going attitude
NICE TO HAVE:
* Experience in Power BI / dashboard development * Familiarity with BigQuery or other data warehouse technologies * Experience using AI to write Python code, or the ability to understand and interpret AI-generated code * Familiarity with Visual Studio Code and GitHub
Additional Information
WHY US?
* Diverse projects: In each assignment there is always something new either on the technical or on the business side that helps you grow.
* Cutting edge technology: You will work with many of the most up-to-date technologies and tools.
* Strong and motivating team: We stress the importance of working together in tight-knit, cohesive teams in which members help each other to reach the common goal.
* Work-life balance: We help you to feel good individually as well, and coordinate work so as it should align with your leisure activities.
* Professional development: There are team gatherings on a regular schedule where colleagues can share their knowledge, and have deep technical discussions.
* Focus on company culture: In addition to our business and professional achievements we are proud of the social bonding in the company, which is based on mutual respect and helping one another.
* Personal mentoring: You will have your own mentor (just like everybody at Hiflylabs) who you can turn to with professional issues as well as with personal ones.