About the role
Café Supervisor – Leonardslee Lakes & Gardens
Contract Type: Full time or part time Salary: Competitive, depending on experience Working Pattern: Flexible hours, including weekends
Role Overview
We are seeking a reliable, detail-oriented Supervisor to maintain exceptional customer service and presentation within the restaurant.
As the Café Supervisor, you will play a pivotal role in overseeing the seamless delivery of food and beverages, managing all aspects of customer service within the Café. This hands-on position includes supervising the team during your shift, ensuring the efficient operation of the Café, from setup to cleanup.
Requirements
* Previous experience in a comparable role preferred * Must be hands on and take ownership of day-to-day operations * Strong attention to detail and genuine pride in delivering high-quality presentation * Excellent time-management skills with the ability to work independently or collaboratively as part of a small team * Reliable, punctual, and flexible approach to working hours (including weekends) * Maintain cleanliness and presentation of all dining spaces * Physically capable of manual tasks, including prolonged standing, lifting, bending, and carrying * Own transport would be advantageous due to the location * Promptly report any maintenance issues or inventory shortages to management * Strictly adhere to Food Safety & Health & Safety processes at all times * Provide polite, professional interactions with guests and respond to any requests efficiently and courteously
Skills We Love
* Experience in cafés, bars, or restaurants required (e.g., making coffee, serving food) * Experience in hospitality or customer service required * Strong interpersonal skills & a customer-focused smile—perfect for chatting with families! * Full training provided. Just bring your experience & happy spirit!
What's in it for you?
* Competitive salary depending on experience * Becoming part of a friendly and dedicated team * Meeting people from all walks of life and making new friends * Enjoying the great outdoors and learning something new every day * Staff discounts across the gardens, shop, cafe and garden membership * Free staff parking
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