Renewal Parts Specialist

TECO Westinghouse · tecowestinghouse.ca

Round Rock, TX, United States Full-time 3 mo ago
Workplace
On-site
Location
Round Rock, TX, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Join the TECO-Westinghouse Team

TECO-Westinghouse Motor Company is seeking a highly organized Renewal Parts Specialist to support our aftermarket and renewal parts operations. In this role, you'll coordinate customer orders from start to finish, work closely with cross-functional teams, and ensure all contractual requirements are met while delivering an exceptional customer experience.

If you enjoy managing projects, collaborating across departments, and working in a manufacturing environment, we'd love to hear from you.

What You'll Do

* Manage renewal parts orders from receipt through shipment. * Process customer orders following established company procedures. * Gather and verify all information required to complete shop orders. * Coordinate with Engineering, Production Planning, Quality, Accounting, and Sales to ensure timely order fulfillment. * Review and process customer change requests, pricing updates, and delivery schedules. * Monitor order status and communicate shipping dates and schedule changes to customers and Field Sales. * Coordinate production reschedules and maintain accurate order documentation. * Prepare all required shipping and contract documentation prior to shipment. * Meet with customers, inspectors, and field representatives as needed. * Maintain accurate shipping information and approvals. * Support inventory and renewal parts documentation for TECO-Westinghouse motors. * Assist in training new team members as the department grows. * Participate in an on-call rotation outside normal business hours as required. * Maintain compliance with company safety, quality, and ISO 9001 standards.

Qualifications

* Bachelor's degree preferred, or an equivalent combination of education and experience. * 0–2 years of experience in contracts administration, customer service, order management, operations, or a related business function. * Experience in manufacturing, industrial equipment, or aftermarket parts is a plus. * Strong organizational and time management skills. * Excellent communication and customer service abilities. * Ability to coordinate multiple projects and meet deadlines. * Strong attention to detail and problem-solving skills. * Proficiency with Microsoft Office applications. * Experience with ERP systems such as SAP is preferred.

Preferred Skills

* Contract administration or order management experience. * Knowledge of production scheduling and manufacturing processes. * Ability to collaborate effectively with Engineering, Production, Finance, Quality, and Sales teams. * Strong analytical and decision-making abilities. * Self-motivated with the ability to work independently in a fast-paced environment.

Why TECO-Westinghouse?

At TECO-Westinghouse, you'll be part of a team that powers industries around the world through innovative electric motor solutions. We foster a collaborative culture focused on quality, continuous improvement, and professional growth. Your work will directly contribute to delivering exceptional service and long-term value to our customers.

If you're ready to build your career with a respected leader in industrial manufacturing, we'd love to hear from you.

Apply today and join the TECO-Westinghouse team!

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