About the role
Charlestown Place at New Albany is hiring a full-time Community Liaison at $40.00–$43.00/hour. You’ll manage census development and the admissions and preadmission process, reporting to the Executive Director.
Pay: $40.00–$43.00/hour Job Type: Full-time Location: New Albany, Indiana (in person) Schedule: Full-time, Monday–Friday
About the Role As Community Liaison, you’ll lead census development and the admission and preadmission process for Charlestown Place at New Albany. You’ll build a network of referral contacts, represent the community through outreach and events, and keep the community’s reputation as a trusted resource. The role is part of the Social Services department and reports to the Executive Director.
Why Join Us
* Competitive pay: $40.00–$43.00/hour * Structured schedule: full-time, Monday–Friday * Quick hiring: apply today and hear back within 48 hours
What You’ll Do
* Manage census and admissions: oversee admissions, help with admission and discharge planning, meet census goals, and review progress with the appropriate team members * Build a contact network: set up and manage a system of contacts with potential residents, generate leads, and report on public relations and census activity to the Executive Director * Support census planning: give input on census budgets, contribute census development ideas, and assess community needs to meet short- and long-term census goals * Communicate professionally: keep outreach contacts, prospects, residents, staff, and managers informed, and explain community policies and procedures to residents before admission, including payment-related matters * Track the market: keep competitor and demographic information current, visit comparable communities and report on those visits, review news and healthcare publications, and help develop advertising for target audiences * Lead outreach programs: build relationships with senior organizations, banks, competitors, and the wider community, and promote the community by hosting events, public speaking, and starting new programs * Keep accurate records: complete admissions, discharge, referral, contact follow-up, and move-in/move-out reports on time * Support compliance and safety: help with survey processes as directed, carry out assigned duties in an emergency, and follow all federal, state, and local regulations and community policies
What You’ll Need
* Valid driver’s license * High school diploma or GED * Strong verbal and written communication skills * Census and admissions experience in senior care
Benefits for Eligible Employees
* Medical, dental, and vision insurance * Paid time off * HSA and FSA * Retirement plans * Tuition reimbursement * Pet insurance * Daily pay available * Up to $1,000 referral bonus
Ready to Apply? Apply today to become the Community Liaison at Charlestown Place at New Albany. Most candidates hear back within 48 hours.