About the role
Job Description
Join our team as a Customer Service Representative at our Columbia, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations.
* Greet customers and take orders via phone and in-person * Prepare and make pizzas according to customer specifications * Process cash and credit card transactions accurately * Provide outstanding customer service, addressing inquiries and resolving issues promptly * Maintain a clean and organized work environment * Collaborate with team members to ensure smooth operations during busy periods * Handle multiple tasks simultaneously in a fast-paced environment * Assist with inventory management and restocking as needed * Adhere to company policies and food safety regulations
Qualifications
* Excellent customer service skills with a friendly and professional demeanor * Strong communication abilities, both verbal and written * Basic math skills for handling cash transactions * Ability to learn and operate ordering systems and point-of-sale software * Physical stamina to stand for extended periods and lift up to 25 lbs * Food preparation skills, with a willingness to learn pizza-making techniques * Flexibility to work weekends, holidays, and various shifts as needed * Strong multitasking abilities and attention to detail * Team-oriented mindset with a positive attitude * Basic computer skills for order processing * High school diploma or equivalent preferred * Previous customer service experience is a plus, but not required * Ability to work in a fast-paced environment while maintaining composure * Commitment to maintaining a clean and sanitary work area
Additional Information
All your information will be kept confidential according to EEO guidelines.