About the role
Residential Services Encampment Response Project Manager
GRADE 14 Annual Salary $75,000 FLSA Exempt
Summary: The Encampment Response Project Manager is responsible for oversight and system capacity building functions for the community’s encampment decommissioning strategy. This includes managing high priority and complex work processes, engagement with high-profile stakeholders, coordinating system and service partners and city personnel, program and grant evaluation, problem solving, program and trend analysis, and continuous quality improvement.
I. REQUIRED QUALIFICATIONS
A. Education/Experience * Bachelor’s degree in a related field or a minimum of four (4) years related experience with progressively more complex roles in organizations directly or indirectly addressing housing and/or homelessness issues. * Minimum of two (2) years of direct people leadership experience. * Proficiency in Microsoft Office Suite. * Experience with HMIS. * Excellent interpersonal skills and flexibility. * Excellent organizational and time management skills. * Excellent oral/written communication skills. * The ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs. * A valid NYS driver's license and insurance for local travel.
II. PREFERRED QUALIFICATIONS AND EXPERIENCE * Experience in high-profile and complex stakeholder engagement including change management. * Knowledge of HUD guidelines and policies related to funding & housing. * Experience working in a non-profit setting. * Experience working in non-profit work related to housing and homelessness in Binghamton/Broome County.
II. RESPONSIBLE TO: Division Director
III. MAJOR FUNCTIONS A. Key Responsibilities * Oversee progress towards achieving designated encampment site closure and rehousing objectives. * Lead and monitor the development of reports and dashboards to track performance outcomes and identify program issues, sharing with high level stakeholders as needed. * Facilitate ongoing engagement with outreach providers, shelter providers, the project’s housing team, and other relevant partners necessary to achieve decommissioning objectives. * Elevate challenges and anticipated barriers to project leadership. * Lead and monitor the development and refinement of project policies and procedures. * Lead and monitor the development and implementation of appropriate referral, documentation, and enrollment processes. * Ensure data management and data quality are meeting project objectives and funders’ expectations. * Facilitate/Coordinate case conferencing/touch points/housing navigation meetings as needed to: 1. 1. 1. Identify system level barriers in the housing navigation process. 2. 2. Build an action-oriented culture of urgency. 3. 3. Hold the team accountable for meeting the needs of each client, participating landlords, and the rehousing system. 4. 4. Create opportunities for peer problem solving. * - Perform routine evaluations of service delivery and take appropriate action to support quality and/or process improvement when necessary
- Other duties as assigned.
In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures the duties and responsibilities of this position include but are not limited to the above.
Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.