About the role
Job Summary
We’re looking for an experienced Wholesale & Ecommerce Marketplace Specialist to manage and maintain our wholesale and ecommerce channels across Faire, Amazon Seller Central, Shopify, and other marketplace platforms.
This is a hands-on role for someone who can step in immediately without needing to be taught the basics of these platforms. You should already understand how to set up and manage a Faire storefront, manage Amazon Seller Central listings, maintain product data, and identify potential issues before they become problems.
Our company is a fast-growing U.S. protein ice cream brand selling direct-to-consumer through Shopify and Amazon FBA, while expanding into wholesale. You’ll work directly with the founder and a small team, with the opportunity to take ownership of the role and contribute ideas as the business grows.
Core Tasks
* Manage the company’s Faire wholesale storefront, including reviewing incoming buyer orders and researching buyers. * Identify and flag buyers who appear to be Amazon resellers rather than legitimate retail/wholesale accounts. * Set up and maintain the company’s RangeMe profile and other wholesale marketplace listings. * Manage and maintain Amazon Seller Central product catalogs, including listing accuracy, product content, and product information. * Keep product information, SKUs, descriptions, and other product data accurate and consistent across Shopify, Amazon, Faire, and other wholesale channels. * Monitor marketplace accounts and proactively identify issues such as incorrect listings, suspicious orders, inconsistent product information, or inventory discrepancies. * Research and resolve marketplace-related issues as they arise. * Help maintain clean and organized product data across all sales channels. * Proactively communicate potential problems and recommend solutions before they impact the business.
Must-Haves
* 3+ years of hands-on experience managing ecommerce, marketplace, or wholesale platforms. * Hands-on experience with at least 3 of the following: * Faire * Amazon Seller Central * Shopify * Walmart Marketplace * eBay * TikTok Shop * RangeMe * Strong understanding of how to manage product listings, catalogs, SKUs, and product information across ecommerce/marketplace platforms. * Demonstrated experience researching buyers, orders, listings, or marketplace activity and identifying potential issues or risks. * Ability to work independently and take ownership without needing step-by-step instructions. * Strong attention to detail and ability to identify inconsistencies or problems proactively. * Excellent written and verbal English communication skills. * Reliable, responsive, and able to communicate proactively with a small, fast-moving team. * Comfortable working directly with company leadership and making recommendations. * Able to provide specific examples of what you personally managed on each platform, rather than simply stating that you are “familiar” with the platform. * Available to work 20 hours per week initially, with potential for additional hours as the workload grows.
Nice-to-Haves
* Experience working with CPG, food, beverage, supplements, nutrition, or other consumer product brands. * Experience managing products across both DTC and wholesale channels. * Experience with Amazon FBA. * Experience identifying and preventing unauthorized Amazon resellers or marketplace sellers. * Experience managing multiple sales channels and keeping product data synchronized across platforms. * Experience with RangeMe and wholesale buyer platforms. * Experience working with a startup or small, founder-led company. * Strong analytical and research skills with the ability to spot trends, discrepancies, and operational issues. * Experience suggesting process improvements or new marketplace opportunities.