About the role
Job Description
* Proactively communicate and closely coordinate with RTCM, branch management, and the Director of Trade Compliance (DTC).
* Keeps informed of current and proposed laws, regulations, directives, rules, and policies applicable to the relevant District governing Trade Compliance at Expeditors and regarding the industry in general.
* Maintain knowledge about Expeditors’ operating systems, including (but not limited to) GCI, CFIT, EDMS, and ETMS and how those systems support the Company’s ongoing Trade Compliance goals and objective.
* Communicate regularly with RTCM, branch management and DTC to ensure consistent and accurate messaging, any material changes, and implementation of Trade Compliance goals and objective.
* Manage Trade Compliance program in the District, including training, monitoring, assessing, escalation and guiding employees on Trade Compliance in the District and/or branch This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee. Click on the link to view more details about Trade Compliance topic: Trade Compliance SharePoint Page
Create a Tone of Compliance Messaging in Branches
* Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented.
* Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success.
* Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance
* Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM.
* Lead by example, be consistent, and communicate with the RTCM and DTC, as required.
* Assess and Train
* Serve as an instructor for at least 50% of annual training credits.
* Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures.
* In coordination with the RTCM and DTC, the DTCM will:
* Visit branches within his/her District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined.
* Train branch personnel on Company escalation procedures.
* Periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas.
* Timely inform the RTCM of any deficiencies identified in training, file reviews or assessments.
* Monitor and Report on Branch Workflow
* Assess preventive and noncompliance detection measures in his/her District/branch(es) and report to the RTCM regularly.
* Monitor, assess (or participate in assessing), and implement corrective actions as instructed.
* Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures.
* In coordination with the RTCM and DTC, the DTCM will:
* Implement preventive controls and detection monitoring in accordance with Company policy and all applicable laws, rules, regulations, and directives.
* Assess preventive and noncompliance detection measures in his/her District/branch(es).
* Understand performance of all departments in his/her District related to Trade Compliance activities.
* Escalate and Remediate
* Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, Govt. visit etc.).
* Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions.
* Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade.
* laws, rules, regulations, and/or directives that are identified through any method, including monitoring, as instructed by RTCM or DTC.
*
* Stay Current on Subject Matter
* Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any changes to the DTC and RTCM.
* In coordination with RTCM, the DTCM will:
* Prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade
* Compliance
* Actively participate in the continued training of staff in the area of Trade Compliance
* Support and implement Company-wide Trade Compliance effort by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within the District
* Review with Department Managers and all key District personnel, audit results and other findings from centralized exp.o and
* Other reports; forward findings to the RTCM and DTC for trend analysis and improvement opportunities, as required
* Be a resource for all employees in District to support branch Trade Compliance
* Create Customer Value
* Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers.
* Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance.
* Service Provider Training & Reviews
* In conjunction with the Regional DTC, RTCM, Service Provider Management and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training, ensuring Service Providers understand their compliance commitments to Expeditors.
* In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors.
*
Qualifications
Knowledge:
* Expeditors’ Company Policies and Procedures.
* A passion for Trade Compliance and doing the right thing.
* Global Logistics Industry knowledge.
* Passing score on the IATA/FIATA examination.
* DG certification(s).
* Security Protocol training: C-TPAT, AEO, STP, or other security protocol, as applicable.
* Product- or Service-specific export, import and/or operational training/certification.
Skills:
* Proficient in MS Office, including Excel Formulas and Pivot Tables.
* Strong organizational and analytical skills with an attention to the details.
* Fluent in English.
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results.
* Proven leadership attitude and skills.
* Ability to drive through change.
Behaviours:
* Emotional resilience.
* Self-reflecting and open to feedback.
* Initiative and ability to work in autonomy.
* Role model of integrity and pride for all employees.
* Proven leadership attitude and background.
* Professional appearance and attitude.
* Reliable and accurate.
* Being supportive of change.
* Taking initiative and working in autonomy.
Additional Information
Expeditors offers excellent benefits:
* Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus