About the role
Receptionist
$18.00/hour to start. Full-time position at Maple Crest Health Center in Omaha, NE, with a schedule of 8:30 am–5:00 pm. Join our team and help create a welcoming, professional environment for residents, families, visitors, and employees.
What you'll do:
* Welcome and assist residents, visitors, vendors, and employees in person and over the phone
* Answer and direct calls using a multi-line telephone system, take messages, and respond to routine inquiries
* Provide administrative and clerical support, including typing, filing, preparing resident and new hire packets, and completing reports
* Sort, distribute, and prepare incoming and outgoing mail
* Assist with daily census reports, invoices, resident payments, trust account funds, and personal needs accounts as directed
* Maintain department supplies, organize office areas, and ensure office equipment is properly secured
* Protect the confidentiality and security of resident information and protected health information (PHI)
* Maintain positive working relationships with staff across departments and support the daily operations of the community
* Help create a warm, respectful, and professional environment that reflects ABHM's mission and core values
What you'll need:
Required:
* High school diploma or equivalent education and experience
* Customer service experience and effective communication skills
* Ability to read, write, speak, and understand English to communicate with residents, families, visitors, and staff
* Ability to use computers, Microsoft Office, telephone systems, and general office equipment
* Ability to work efficiently in a fast-paced environment with frequent interruptions
* Professional, positive, and respectful communication skills
* Ability to work collaboratively as part of a team
Preferred:
* Previous receptionist, administrative, or clerical experience
* Experience working in a healthcare, senior living, or long-term care setting
Pay and benefits:
* $18.00/hour starting pay
* Medical, dental, and vision insurance
* 403(b) retirement plan with discretionary employer match
* Life and AD&D insurance
* Short- and long-term disability coverage
* Accident and critical illness insurance
* Employee Assistance Program
Schedule:
Full-time position. Monday–Friday, 8:30 am–5:00 pm.
Next steps:
Apply today. Our team reviews applications and responds within 48 hours.
Maple Crest Health Center is an equal opportunity employer.
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