About the role
The Role
Neptune North is looking for a Site Lead to support the smooth running of our new Columbus, Ohio office, and play a key role in building and growing the Neptune North business and team’s culture. This role will be based in our Columbus, Ohio office.
This person will play a key role supporting office operations, business administration, and team coordination – ensuring day-to-day activities run seamlessly while supporting the USA Country Director across all business management and operations. The ideal candidate is proactive, organized, and energised by collaboration, variety, and a rapidly evolving environment.
Responsibilities will include:
Business Administration/Executive Assistant
* Act as the “go-to” person for administrative needs in the Columbus office * Support office agenda, one-off initiatives and other ad-hoc project, tracking and prompting on key deliverables and follow-up on outstanding items * Support the design and implementation of internal business processes and operations, as well as maintenance of reports, databases, trackers, files as needed
Office Management
* Assist with the setup of the office, including vendors, suppliers, and basic infrastructure * Support with workplace safety * Manage office inventory and supplies, ordering new supplies and equipment when required * Oversee employee and visitor logistics to ensure smooth office use and experience
Teaming and Culture
* Play a pivotal role in helping build a positive and inclusive Neptune North culture * Be the central POC for office and business admin queries from junior cohorts, building relationships to understand overall engagement * Build strong relationships across Neptune North's international offices, helping to create a joined up, collaborative culture.
HR Operations
* Support with recruiting coordination, tracking pipeline, preparing offer letters * Onboarding coordination * Ensuring appropriate documentation and collecting personal info * Managing pre-joining process, ensuring equipment arrival and setup * Organizing day 1 arrival, coordination with accounts, and general assistance with first week set-up * Supporting on ad-hoc HR related tasks
Finance and Accounting
* Assist with processing and tracking invoices and expenses in coordination
What makes a great candidate
* Strong leadership, communication and organizational skills * Proactive, resourceful self-starter with a can-do attitude * Handles sensitive and confidential information with discretion and professionalism, maintaining appropriate boundaries while being approachable and trusted by the team * Comfortable with ambiguity and adaptable to change * Pragmatic, solutions-focused approach * Able to work autonomously with direction and guidance * Bachelor’s degree from qualified college or university required