About the role
Logistics Coordinator II
Location: Onsite – Pleasanton, California Reporting to: Logistics Manager
At STN, we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight, cutting-edge solutions, and a security-first mindset. We provide end-to-end services spanning cloud consulting, AI infrastructure, and enterprise security, enabling secure, scalable, and future-ready transformation.
As trusted advisors, we align IT investments with business outcomes that drive performance and growth, starting with deep strategic engagement and delivering tailored solutions built for long-term impact.
Our approach is innovation-led and rooted in cybersecurity, with a focus on leveraging the right technologies to solve real-world challenges. We invest in our people and foster a culture of growth, inclusion, and purpose because we believe empowered teams build transformative technology.
Overview The Logistics Coordinator II is responsible for supporting warehouse operations, shipping and receiving, RMA parts handling and vendor returns, asset and inventory management, and day-to-day facilities coordination. This role serves as a key operational resource for inventory tracking, equipment receiving and outbound shipments, vendor and ticket coordination, and warehouse organization. The ideal candidate is highly organized, detail-oriented, hands-on, and comfortable working in fast-paced operational and warehouse environments while supporting both internal teams and customer-related initiatives.
Key Responsibilities
Warehouse & Facilities Operations * Maintain warehouse organization including shelving, inventory placement, labeling, and cleanliness. * Coordinate and support office and warehouse operational needs. * Ensure warehouse areas remain clean, safe, and operationally efficient. * Organize and maintain inventory storage areas for internal equipment and customer consignments. * Support facilities coordination tasks as assigned.
Shipping & Logistics * Coordinate shipping and receiving activities for internal and customer equipment. * Palletize equipment for outbound shipments and deployment preparation. * Perform FedEx drop-offs and support smaller shipment logistics. * Validate incoming shipping orders and ensure order accuracy. * Receive, organize, and shelve shipments after consignments are created by the sales team. * Track shipment status and coordinate with internal stakeholders to ensure timely processing.
RMA Support * Receive, inspect, and log inbound RMA replacement parts against open vendor cases. * Package, label, and ship failed or defective components back to vendors within required return windows. * Prepare RMA shipping documentation and coordinate carrier pickups for vendor returns. * Update RMA records with tracking numbers, serial numbers, and shipment status. * Maintain organized, clearly labeled storage for RMA spares, pending returns, and defective parts. * Partner with the RMA Coordinator II to resolve shipping discrepancies and keep RMA cases moving.
Ticketing & Vendor Coordination * Open and manage CoreSite tickets for Jenny orders and related facility requests. * Coordinate with vendors, carriers, and data center personnel to support operational activities. * Track ticket status and ensure timely completion of service requests.
Asset & Inventory Management * Manage asset tracking for customer consignments and internal company equipment. * Apply asset tags and maintain accurate asset documentation and inventory records. * Track hardware lifecycle information including deployment, storage, return, and disposal status. * Conduct inventory audits and assist with reconciliation activities. * Maintain accurate records within asset management systems and spreadsheets.
Experience & Qualifications
Required * High school diploma or equivalent required; technical certifications or related education preferred. * 2+ years of experience in technical operations, warehouse coordination, IT support, or facilities operations preferred. * Basic understanding of networking hardware, server equipment, and infrastructure environments. * Experience with shipping/logistics processes and inventory management. * Ability to lift and move equipment safely in warehouse and deployment environments. * Familiarity with ticketing systems, inventory systems, and asset tracking tools. * Valid driver’s license preferred for shipping drop-offs and local operational support.
Preferred * Strong organizational and multitasking skills * Hands-on technical troubleshooting ability * Detail-oriented with strong documentation practices * Ability to work independently and manage priorities effectively * Strong communication and teamwork skills * Customer service mindset with responsiveness and professionalism * Comfortable working in warehouse, office, and data center environments * Basic networking and hardware knowledge * Ability to follow operational procedures and maintain accuracy * Proactive problem-solving and adaptability in fast-paced environments
Compensation
* Full-Time, Non-Exempt * $29.00-$38.00/hour, DOE * This position is eligible for overtime compensation in accordance with California law.
Benefits
* Health Coverage – Medical, Dental & Vision * FSA Health and Dependent Care available * 401(k) Plan * Paid Time Off (PTO) * Observed Holidays Paid * Cell Phone Allowance * Collaborative, growth-driven culture
Applicants must be legally authorized to work in the US. STN is unable to provide employment visa sponsorship for this position