About the role
ABOUT US: Be a part of the growing boutique fitness industry and join our Team! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system and one of the largest and longest-operating franchisees of Club Pilates Studios. At Riser Fitness, we are committed to operational excellence across every studio location; the Assistant General Manager plays a key role in making that happen. About This Role:
Position Title: Assistant General Manager Reports to: General Manager (occasionally District Manager) Job Type: Full Time The Day-to-day:
* Execute lead generation via Grass Roots Marketing and Networking. * Implement sales process to schedule prospects into introductory classes. * Drive & increase membership & retail sales through customer service. * Problem-solve staffing/scheduling issues with instructors and other personnel. * Ensure that studio retail/products are stocked with accurate inventory counts. * Train and support Sales Associates. * Independently make decisions related to high level customer service. * Collect outstanding dues. * Maintain cleanliness and organization of the Pilates Studio. * Enforce Club Pilates policies and procedures and lead by example. * Ensure all forms, administrative supplies, and studio literature are stocked and visible. * Schedule and participate in networking/community events and studio promotions. * Assist with marketing campaigns to generate leads for the studio. * Execute adherence to all company policies, including the policy of at-will employment. * Other duties as assigned.
Is this you? * Confident in generating personal sales and training Sales Associates in transactions. * Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments. * Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email. * Ability to excel in a fast changing, diverse environment. * Ability to recognize areas of improvement and make changes using good judgement. * An affinity and passion for fitness. * Solid writing and grammar skills. * Highly organized, proficient in data management, ability to prioritize and meet deadlines. * Professional, punctual, reliable, and neat. * Strong attention to detail and accuracy. * Trustworthy and ability to handle confidential information. * Ability to work harmoniously with co-workers, clients and the public. * Proficiency with computers and studio software.
Rewards & Benefits
*This role is eligible for commission Base pay = $20 PLUS 10% commission
All Riser Employees: * Employer-paid Life, AD&D, and Short-Term & Long-Term Disability Coverage. * 401(k) retirement plan with employer matching, supporting long-term financial security. * Paid sick time. * Monthly communication allowance. * Free, confidential counseling and wellness resources for you and your household through our Employee Assistance Program.
Full - Time Riser Employees: * Medical, dental, and vision kick in the first of the month after you're hired, including plan options with $0 deductibles. We offer both Anthem & Kaiser plan options! * Paid Time off, including vacation and sick time, to support rest, recovery and work-life balance. * Paid Holidays and Holiday Premium Pay. * Our Nava Benefits App puts your plan info and live advocates in your pocket, 24/7.