About the role
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
Position Summary
The Pricing & Contract Operations Analyst is responsible for reviewing customer contracts and ensuring contractual pricing, billing terms, and account requirements are accurately translated into enterprise systems and downstream billing processes.
This role serves as an important control point between contract execution and billing. The Analyst reviews contractual pricing requirements, validates pricing and account setup, configures new and existing customers across applicable systems, and identifies discrepancies that could result in inaccurate billing or revenue leakage.
Working closely with Sales, Client Success, Finance, Billing, Accounting, IT, and Operations, this role supports new customer implementations, contract amendments, pricing changes, and ongoing account maintenance. The ideal candidate has strong attention to detail, sound analytical judgment, and the ability to interpret contractual terms and translate them into accurate operational and system configurations
Essential Responsibilities:
* Review customer contracts and amendments to interpret pricing structures, billing terms, rate schedules, and account requirements.
* Validate pricing and setup requests against executed contracts and resolve discrepancies prior to implementation.
* Create and maintain customer accounts, projects, pricing, and payer sites across applicable enterprise systems.
* Configure and maintain pricing, rates, and account information across CRM, ERP, billing, and financial systems.
* Ensure pricing and account information is accurate and consistent across systems to support accurate billing.
* Support new customer implementations, contract amendments, annual pricing adjustments, and ongoing account changes.
* Research and resolve pricing and billing discrepancies, including incorrect rates, account setup issues, and contract-to-system inconsistencies.
* Partner with Sales, Client Success, Finance, Billing, Accounting, IT, and Operations to clarify requirements and resolve pricing or setup issues.
* Manage pricing and account setup requests while balancing multiple priorities and implementation deadlines.
* Maintain appropriate contract, pricing, and account setup documentation.
* Identify opportunities to improve pricing controls, account setup processes, and system workflows.
Qualifications
* Bachelor’s degree in business, Finance, Accounting, Healthcare Administration, or a related field preferred; equivalent relevant experience considered.
* 2–4 years of experience in pricing, contract administration, billing, revenue operations, customer implementation, or a related operational role.
* Experience reviewing contracts or pricing schedules and translating requirements into system or account setup.
* Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
* Working knowledge of billing processes, pricing administration, and account reconciliation.
* Ability to independently manage multiple priorities and deadlines.
* Strong written and verbal communication skills.
* Proficiency in Microsoft Office, including intermediate to advanced Excel skills.
Preferred Qualifications
* Experience working with CRM, ERP, billing, or financial management platforms; Salesforce and NetSuite experience preferred.
* Experience supporting customer implementations, pricing administration, or contract operations.
* Healthcare technology, healthcare operations, or SaaS industry experience.
* Familiarity with billing operations and revenue support processes.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is: $20.67—$24.04 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
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