About the role
Job Title: QA Engineer – Digital Ordering & Customer Experience
Location: Atlanta, GA
Role Overview: You will ensure high-grade quality across our client’s consumer-facing digital ordering channels, ( iOS & Android apps). Your mission is to deliver a frictionless customer journey—focusing on interactive pizza building, real-time order tracking, localized promo code engines, and loyalty platform.
Responsibilities: * Digital Pizza Builder UX: Validate visual, functional, and performance aspects of the digital pizza builder UI across web and mobile platforms (including custom crust choices, topping matrices, and sauce options). * Rewards & Loyalty: Test end-to-end loyalty mechanics—including Dough Points earning, Papa Dough redemption, reward tiers, and promotional offer stackability.
Real-Time Order Tracking: Verify live order status tracking sync between store KDS status triggers and customer-facing push notifications/app updates. * MarTech & Personalization: Test geo-targeted push campaigns, promotional promo code logic (e.g., localized sports team discount codes), SMS messaging, and analytics event tagging (GTM/Segment). * Payment Wallet Integration: Ensure smooth web and mobile checkout flows supporting Apple Pay, Google Pay, PayPal, Gift Cards, and credit card saving capabilities.
Key Qualifications: * 3–5+ years in QA testing eCommerce platforms, native iOS/Android apps, or QSR digital product suites. * Deep experience validating Loyalty engines (e.g., Punchh, SessionM) and MarTech tools (Braze, Segment, Google Analytics). * Proficiency with cross-device testing tools (BrowserStack, Sauce Labs) and mobile proxy debugging (Charles Proxy).