Domestic Transportation Customer Service

Expeditors · expeditors.com

Elkridge, MD, United States Full-time $47.8K – $52K/yr 3 days ago
Workplace
On-site
Location
Elkridge, MD, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Job Description

Major Duties and Responsibilities

* Ensure smooth and timely freight process flow * Ensure accurate and timely data entry into our operational system * Track and Trace Transcon files and reporting * Ensure accurate and timely client and vendor billing * Ensure delivery of freight and timely clearance when applicable * Interact with customers in arranging their shipments to meet customers service standards * Contribute and maintain good relationships with suppliers * Meet compliance at all times  * Network communications, timely responses to emails and requests * Meet KPI standards in accordance with Company policy

Qualifications

* 6 months to 1 year related experience and/or training; or equivalent combination of education and experience * Understanding of documentation process a plus * Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results * Pro-active, strong organizational skills * Good computer skills (Excel, Word) * Hazardous Materials certification (preferred) * Fluent in English

Additional Information

Expeditors offers excellent benefits

* Paid Vacation, Holiday, Sick Time  * Health Plan: Medical, Prescription Drug, Dental and Vision * Life and Long-Term Disability Insurance  * 401(k) Retirement Savings Plan (US only) * Employee Stock Purchase Plan  * Training and Personnel Development Program * $23-$25 per hour * Hours are either 12-9 M-F and/ or 8-5 weekends * Full time or Part time

About Customer Support jobs in the United States

Open jobs
1,751 open Customer Support jobs in the United States, 320 of them posted in the last 7 days. See all Customer Support jobs in the United States
Typical advertised pay
$45,000 – $74,000 a year for the middle half of the 517 job ads from 330 employers that state a salary in US dollars (median $53,000). This is base pay as advertised, not total compensation. Customer Support salary in the United States

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