About the role
Overview:
As a Leasing Consultant you will be responsible for the leasing, marketing and maintaining positive resident relations of residential apartments, including:
* Assist Property Manager in developing and implementing effective marketing strategies to increase property traffic and internet leads. * Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases. * Assist in monitoring renewals. Distribute and follow-up on renewal notices. * Monitor advertising effectiveness. Gather information about market competition in the area. * Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork. * Receive all telephone calls and in-person visits. Listen to resident requests and concerns. * Develop and maintain first class customer service relationships with prospects and residents. * Manage and resolve resident concerns. * Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, etc. Follow up on a timely basis. * Participate in outreach marketing activities on a regular basis to obtain prospective residents. * Conduct market surveys and shop competitive communities. * Maintain open communication with Property Manager.
We are looking for a candidate that has the following:
* 2 years of experience in customer service * Strong professionalism, communication and “people skills” * Superior sales skills with excellent attention to detail * Well organized with the ability to prioritize and multi-task * Team oriented with ability to work independently on occasion * Computer skills, MS Office and knowledge of Internet, Email and Social Media * Verbal, math and reasoning skills. * Ability to work a flexible schedule, including evenings and weekends.
Sage Ventures is a full-service vertically integrated residential development and investment firm. As a collaboratively-run corporation, we develop, own, rehabilitate, sell, and manage exceptional properties throughout the greater Baltimore/Washington region.
We offer excellent benefits and competitive salaries.
Sage Ventures is an equal opportunity employer.
Full Time