Salesforce Platform Lead

Vichara

Washington, DC, United States Full-time 1 mo ago
Workplace
On-site
Location
Washington, DC, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Job Description

Primary Responsibilities: Value Stream Delivery

* Work with Salesforce delivery team to refine prioritized backlog items. * Work with Salesforce development team on design of enhancements and bug fixes. * Review implemented capabilities to ensure value is delivered as expected.

* Work with business and technology stakeholders of the Salesforce platform to identify and prioritize needs. * Develop and maintain Salesforce roadmap, and review and update with stakeholders quarterly.

* Work with Salesforce Support team to refine support processes for the platform in order to reduce friction with business users. * Work with Salesforce Support team to identify persistent support requests/incidents that could be mitigated by enhancements to the platform.

Qualifications

Education & Certificates

* Bachelor's Degree, required. * Concentration in Information Systems, Computer Science, or Finance, preferred

Professional Experience

* Minimum 7 years of overall relevant experience, required. * Knowledge and experience with Salesforce, required. * Experience interfacing across business and technology, required. * Experience as a platform owner or product owner for strategic projects that involve Salesforce development teams, required.

Additional Information

Compensation -   170K USD

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