About the role
About Glide GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary: Reporting to the Talent Manager, the HR Coordinator will be fully immersed in all areas of our hiring, recruitment and our onboarding processes. You will be responsible for the logistical support for and being a key anchor for the recruitment team. Specifically, you will initiate candidate screening, posting of our positions, and work with hiring managers with coordinating candidate interviews. In this role, you will utilize all resources (technology and AI) to streamline and automate hiring processes. Key Qualities needed for this role: * You enjoy working with lots of people, in a fast-paced environment supporting lite sourcing, candidate screening, and onboarding new hires. * You’re a proactive problem-solver who keeps things moving behind the scenes with minimal direction. * You’re organized, detail-oriented, and can multiple tasks/projects and work within a team structure.
Primary Responsibilities
This position will work collaborate across the hiring to ensure support is provided from initiating and following up on operational Zendesk tickets, tracking recruitment processes and candidate screening/outcomes. Will support the Talent Manager with all activity tied to recruitment. Specifically, ensuring our jobs are posted in the ATS, work with hiring managers to schedule candidate interviews, and with an eye on details, continually update our job postings across different sites to promote and/or accelerate candidate flow. Be able to post internal job postings to staff, refresh job boards and update recruitment tracking sheet to ensure updates are recorded in a timely fashion. Monitoring our ATS, update each posting with an unique screening questions; and support the creation of an interview packet. Work in tandem with the Talent Manager (and sometimes the CHRO) to ensure interview panels receive timely information prior to interviews; ensure interviewing packets, interview feedback and candidate materials are received and delivered in a timely fashion. You are able to create an excellent candidate experience which includes timely updates on hiring/interviewing status when applicable. Work in partnership with the training team to scheduleand facilitate onboarding of new hires. You will create and distribute new hire itineraries and ensure key touch points for all facets of onboarding (IT, Operations and training) are integrated seamlessly into new hire schedules. Be able to follow up with new hires on background and reference checks; and assist new employees with new hire documents, to ensure they are completed in a timely fashion. Using Zendesk, ensure the timely execution of new hire onboarding processes. This includes the collection and/or distribution of new hire paperwork collection. Provide culturally relevant and responsive support to all employees while maintaining confidentiality and compliance with internal policies and procedures Will support org wide staff events and perform other duties as required.
Required Qualifications
Experience as a HR or Talent Coordinator, Job Developer or directly working on a hiring team. At least 3 years of work experience with HR administration, processes and talent management. Proven customer service skills and enthusiasm for providing exceptional service to a diverse population of candidates and staff. You are detail oriented and comfortable managing multiple priorities in a fast-paced environment. You are a collaborative team player with strong organizational skills, willing to support where needed. Experience working with ATS systems such as Lever or Bamboo. Must have proficiency in Microsoft Office Suite, ATS, and HRIS systems (ADP, Bamboo, Lever). Ability to prioritize and meet deadlines for multiple concurrent tasks.
Physical Requirements
Ability to work on a computer and see details of objects at close range. Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom). Finger dexterity and the ability to use all standard office equipment. Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).
Work Environment GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.