About the role
This is a remote position.
We’re looking for aAI engineerskilled in Cognigy.AI platform. Yo
Key Responsibilities * Design, build, and optimizeVoice and Chatbots inCognigy.AI * Implement and configureCognigyAI Agentsand advanced conversational flows * Develop and maintain dialog structures, intents, entities, and context handling * IntegrateCognigysolutions withexternal systems, including APIs, CRM, and telephony platforms * Collaborate with business stakeholders and cross-functional teams * Configure and improveNLU models, conversation logic, and fallback strategies * Troubleshoot and optimize bot performance, latency, and conversation success rates * Support deployment pipelines across Dev, Test, and Prod environments
Requirements
* Hands-on experience with theCognigy.AI platform * Strong knowledge ofCognigyAI Agents * Proven experience buildingVoiceBots / IVR automation * Experience withREST APIs, webhooks, and backend system integrations * Solid understanding ofJavaScript / Node.jsfor extensions, flows, and custom logic * Experience withNLU concepts, including intents, entities, training, and tuning * Familiarity withtelephony integrations, such as SIP or Genesys * Experience withJSON, debugging, and system integration patterns * Strong problem-solving and analytical skills * Ability to work independently and proactively * Fluent English * Strong communication skills in cross-functional teams
Benefits
* Location:Remote CEE region * Start Date:ASAP * Contract Type:Freelance/B2B * Language:English * Industry:Consulting, Automotive
Originally posted on Himalayas