About the role
Fire Protection Services, LLC is hiring an Inspections Coordinator to manage recurring inspection scheduling for our Atlanta location. This is a high-volume, high-persistence outbound role — you'll be the driving force behind keeping our inspection calendar full and our technicians' schedules booked out in advance.
If you're organized, thrive on follow-through, and don't let a call go unanswered without a next step, we want to talk to you.
What You'll Do
* Customer Outreach: Make persistent outbound calls — a minimum of 40 per day — to current clients in the Atlanta area to schedule recurring inspections as they come due, following up consistently until booked. * Schedule Management: Build and maintain technician schedules a minimum of 30 days out, in coordination with Field Leadership and Inspection Management. * Customer Correspondence: Keep on top of customer email correspondence, ensuring nothing sits unanswered. * Customer Onboarding: Support onboarding of new inspection accounts, ensuring service details and schedules are set up correctly from the start. * Data Integrity: Keep client and job records accurate and current in ServiceTrade; maintain inspection schedules in Excel/Google Sheets. * Administrative Support: Assist with general scheduling support and correspondence as needed.
What You Bring
* 1–2 years in customer service, dispatch, or scheduling (fire protection or life safety industry experience strongly preferred). * Excellent phone communication and genuine persistence — you don't give up after one call. * High attention to detail and strong organizational skills. * Proficiency with ServiceTrade, Excel, and Google Sheets (or the ability to learn fast). * Self-motivated, adaptable, and collaborative in a fast-moving team environment.
Preferred
* Experience scheduling or coordinating inspections, testing, or compliance-driven services. * Familiarity with AHJ (Authority Having Jurisdiction) requirements and inspection compliance timelines. * Experience with high-volume, high-persistence outbound calling campaigns.
Location Based out of our Atlanta office — in-office, Monday–Friday.
Compensation & Benefits
* Salary: $45,000 – $55,000, based on experience * PTO, paid holidays * 401(k) with match * Medical, dental, vision, life insurance * Opportunity to grow into broader client support and coordination roles