About the role
A Corporate Trainer is the foremost representative of success for the brand. Proficient in various forms of training platforms (online, in store, in communications) and consistent in the brands message that is delivered. The company trainer is challenged with taking an instrumental lead on new restaurant training classes at the corporate flagship store with our newest brand partners, supporting existing restaurant locations in consistent execution of brand standards and the opening of new locations. In addition, always seeking to provide training and development opportunities for team members at our corporate location.
This trainer is pro-active, involved, present, organized, energetic and a great listener. Leading each day’s agenda to a positive outcome. Self-driven with the ability to connect with people, as people and communicate effortlessly. Our trainers are “students of the industry,” and are always seeking FOH and BOH operational trends that drive excellence and produce bottom line results. A trainer also works in cross departmental efforts with our operations team from time to time to maintain consistent communication from the corporate team to our operating locations.
This top profile, face-forward and exciting position demands a handcrafted fusion of professional acumen, organization, teaching skills, and creativity. This candidate must have strong verbal and written communication skills and be able to introduce and operate predefined processes. A sense of urgency is critical to success.
QUALIFICATIONS: To perform this job successfully, the individual must be able to perform all job responsibilities and accountabilities. The items listed in this job description are representative of the knowledge, skill, and/or ability required.
* Ability to travel when required. * Ability to work well independently and within a team environment, aptitude to overcome barriers, multitask, accomplish tasks by the established deadline and within a high-pressure environment. * Ability to use company-endorsed project management tools and processes to effectively deliver on company objectives and initiatives.
EDUCATION & EXPERIENCE:
* Bachelor's degree and two or more years’ experience directly related to training, education, culinary, hospitality or related fields preferred. Combination of education, certifications and / or experience will be considered. * Experience in franchising a plus. * Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) * Experience with online ordering systems administration necessary; will be expected to utilize online resource while providing training onsite. * Experience with managing multiple large-scale projects simultaneously required. * Multi-lingual a plus.
TRAVEL: Significant travel involved