Client Services Specialist

Moneco Advisors · monecoadvisors.com

Fairfield, CT; Glastonbury, CT Full-time 3 mo ago
Workplace
On-site
Location
Fairfield, CT; Glastonbury, CT
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Build your career in wealth management with one of New England’s fastest-growing independent firms.

Moneco Advisors is a modern, full-service financial planning firm dedicated to helping clients live their best financial lives. We combine a collaborative culture with sophisticated planning tools and a personalized client experience — and we’re looking for detail-oriented, client-focused individuals ready to grow with us.

The Client Services Specialist is a full-time, salaried position with a competitive benefits package and performance-based bonus potential. You’ll support advisors and client service teams across operations, compliance, and firmwide projects — contributing from day one.

What You’ll Do

You’ll play a key supporting role across client operations, compliance, and team development. Your work will span four key areas:

Client Experience

* Handle incoming client calls, schedule appointments, and provide proactive support. * Ensure a seamless client journey through attentive service and consistent follow-through.

Operations & Account Support

* Assist with account openings, transfers, money movement, and account maintenance. * Coordinate workflows to ensure requests are completed accurately and on time.

Compliance & Workflow Management

* Follow established service workflows and document compliance steps. * Support firmwide initiatives in operations, planning, and client gifting.

Learning & Team Development

* Participate in team learning sessions and shadowing opportunities. * Incorporate feedback to continually sharpen skills and deepen contributions.

What We’re Looking For

* 2–5 years of administrative, account support, or customer service experience. * Client-first mindset with a proactive, solution-oriented approach. * Excellent written and verbal communication skills (writing samples may be requested). * Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). * CRM experience a plus. * Organized, detail-oriented, and eager to learn and grow.

Why Join Moneco Advisors?

This is a unique opportunity to build your career in wealth management with a team that values mentorship, collaboration, and growth. You’ll work closely with advisors and support teams, gain meaningful hands-on experience, and contribute to an outstanding client experience from day one.

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